List of Epicor Prophet 21 Customers
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United States
Since 2010, our global team of researchers has been studying Epicor Prophet 21 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epicor Prophet 21 for Distribution ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epicor Prophet 21 for Distribution ERP include: McKesson, a United States based Distribution organisation with 45000 employees and revenues of $359.10 billion, Ferguson Enterprises, a United States based Distribution organisation with 35000 employees and revenues of $29.74 billion, Southern Company Gas, a United States based Utilities organisation with 27817 employees and revenues of $25.24 billion, Grainger, a United States based Distribution organisation with 23200 employees and revenues of $16.48 billion, Smithfield Foods, a United States based Consumer Packaged Goods organisation with 34500 employees and revenues of $14.14 billion and many others.
Contact us if you need a completed and verified list of companies using Epicor Prophet 21, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Epicor Prophet 21 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1-800-Flowers.com | Retail | 4000 | $1.8B | United States | Epicor | Epicor Prophet 21 | Distribution ERP | 2016 | n/a |
In 2016, 1-800-Flowers.com implemented Epicor Prophet 21 as its Distribution ERP to support core accounting and credit operations across two internal divisions. The deployment covered the company accounting organization including accounts receivable, accounts payable, credit analysis, collections, and month end close orchestration, and operated within a seven person team structure reported by the Sr. Manager of Accounting.
Epicor Prophet 21 was configured to manage accounts receivable workflows, accounts payable processing and voucher controls, credit application intake and line of credit determinations, cash application of customer payments, and monthly bad debt write offs and reserve calculations. Configuration work included AR aging and collections workflows, vendor invoice vouchering and payment processing for checks, ACH and credit card disbursements, and ledger close sequencing to support the month end close process.
The implementation functioned alongside and was operationally connected to external credit and data services and internal financial systems that were used daily, including Experian, Equifax, Dunn and Bradstreet for credit and risk information, a CRM for customer records, Oracle Financials and AS400 financial systems, Atlas for operational data, and desktop tools such as Excel and Outlook. These integrations supported credit decisioning, collections escalation, customer master synchronization, and financial reporting feeds without introducing specific third party integrator references.
Governance and process changes were embedded in the rollout, with departmental SOX compliance policies updated and approved, department training manuals created for two separate divisions, and formalized workflows for escalating delinquent accounts to third party collections agencies and tracking placed accounts. Operational ownership included oversight of vendor tax requirements across states, interaction with vendors and customers to resolve discrepancies, and centralized control of receivables and payables processes under the Epicor Prophet 21 Distribution ERP environment.
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21st Century Bearings | Distribution | 10 | $1M | Canada | Epicor | Epicor Prophet 21 | Distribution ERP | 2017 | n/a |
In 2017, 21st Century Bearings implemented Epicor Prophet 21 as its Distribution ERP. The initial implementation established a canonical operational data store and reporting layer to support the distributor business and an ecommerce website, with work centered on the company site in Mississauga, Ontario.
As part of the Epicor Prophet 21 deployment, a database developer created a new database schema and ETL pipelines, authoring numerous complex queries, views, clustered and non clustered indexes, and parameterized stored procedures that used multi table joins, self joins and correlated sub queries. SQL Server Integration Services packages integrated and normalized data from CSV and Excel files and other SQL Server sources, and SQL Server Reporting Services delivered tabular, matrix, chart and drill down parameterized reports to downstream consumers.
Operational governance emphasized ongoing query performance monitoring and exception handling for debugging, with SQL Profiler used to diagnose hotspots, and technical guidance provided to team members to resolve database issues. The implementation prioritized standardizing stored procedures and report artifacts to centralize reporting workflows and to extract and load data from the Epicor Prophet 21 ERP system into the new ecommerce and analytics database.
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4-Star Hose and Supply | Distribution | 80 | $10M | United States | Epicor | Epicor Prophet 21 | Distribution ERP | 2015 | n/a |
In 2015, 4-Star Hose and Supply implemented Epicor Prophet 21 as its core Distribution ERP. The implementation served an 80-employee industrial hose and supply distributor and focused on operationalizing order capture and procurement workflows within a single packaged distribution application.
Configuration centered on core Distribution ERP modules including sales order entry, purchase order processing, inventory control, and parts catalog management. Inside sales and front desk staff used Epicor Prophet 21 for order entry and to generate purchase orders for parts, reflecting category-aligned capabilities such as customer master records, pricing and quoting support, and inventory visibility.
Operational coverage included inside sales, purchasing clerical functions, and warehouse operations, with system access and transactional workflows routed through customer service and procurement roles. No third party system integrations are specified in the source, the deployment emphasis was on embedding transactional order to purchase processes within Epicor Prophet 21.
Governance and operational ownership were driven by day to day users, one of whom served as second in charge when management was absent and developed extensive knowledge in Epicor Prophet 21. Training and role based responsibilities for purchase order creation and order entry were established to sustain transactional control and ensure continuity of operations.
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Distribution | 50 | $5M | United States | Epicor | Epicor Prophet 21 | Distribution ERP | 2020 | n/a |
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Manufacturing | 60 | $6M | United States | Epicor | Epicor Prophet 21 | Distribution ERP | 2014 | n/a |
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Distribution | 20 | $3M | United States | Epicor | Epicor Prophet 21 | Distribution ERP | 2018 | n/a |
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Distribution | 85 | $10M | United States | Epicor | Epicor Prophet 21 | Distribution ERP | 2018 | n/a |
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Distribution | 50 | $5M | United States | Epicor | Epicor Prophet 21 | Distribution ERP | 2015 | n/a |
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Distribution | 100 | $18M | United States | Epicor | Epicor Prophet 21 | Distribution ERP | 2018 | n/a |
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Manufacturing | 150 | $25M | United States | Epicor | Epicor Prophet 21 | Distribution ERP | 2016 | n/a |
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Buyer Intent: Companies Evaluating Epicor Prophet 21
- PT Internusa Duta Makmur, a Indonesia based Communications organization with 975 Employees
- Virgin Hotels, a United States based Leisure and Hospitality company with 300 Employees
- Norman S. Wright Co., a United States based Distribution organization with 280 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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