ABB
Affolternstrasse 44,
Zurich, 8050,
Switzerland
Zurich, 8050,
Switzerland
41 43 317 71 11
Professional Services
ABB Technographics
ABB Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ABB and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 108700 ABB employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
ABB has purchased the following applications: Basware AP Automation for AP Automation in 2014, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014, Visure Requirements ALM Platform for Application Lifecycle Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ABB is running and its propensity to invest more and deepen its relationship with BasWare , Microsoft , AT&T or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ABB revenues, which have grown to $35.86 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ABB intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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ABB Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BasWare | Legacy | Basware AP Automation | AP Automation | ERP Financial Management | n/a | 2014 | 2015 |
In 2014, ABB implemented Basware AP Automation to centralize accounts payable processing within its Accounts Payable Accounting Center, aligning the project with the AP Automation category for invoice lifecycle management. The deployment focused on operationalizing invoice capture, validation, and booking workflows across the accounting center, making Basware AP Automation the primary platform for AP workstreams.
Basware AP Automation was configured to support invoice validation and workflow routing, and to generate master data requests and changes as part of vendor data upkeep. The solution was used to validate invoices received in the system and to process booking tasks, with explicit transactional handoffs into SAP for financial posting.
Operational coverage included Baden based Accounts Payable teams acting as an Accounting Center, where analysts processed and booked invoices in the Basware system and SAP, responded to day to day queries, and supported MEC and YEC processes. The implementation also incorporated vendor master data management activities, with users creating master data requests and performing changes in VMD as part of ongoing AP governance.
Governance and workflow changes emphasized centralized AP operations, role-based query handling, and structured month end and year end closing support through MEC and YEC processes, with the Basware AP Automation platform integrated into the AP Accounting Center operational model.
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AR Automation | ERP Financial Management |
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2021 | 2022 |
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ERP Financial | ERP Financial Management |
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2020 | 2023 |
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ERP Financial | ERP Financial Management |
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2025 | 2025 |
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Expense Management | ERP Financial Management |
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2015 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Backup as a Service (BaaS) | IaaS |
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2022 | 2023 |
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Cloud Storage | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Data Streaming | IaaS |
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2025 | 2025 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visure Solutions | Legacy | Visure Requirements ALM Platform | Application Lifecycle Management | ITSM | n/a | 2018 | 2019 |
In 2018, ABB implemented Visure Requirements ALM Platform to support systems engineering and product development. The deployment targeted Application Lifecycle Management use cases across European engineering programs, centralizing requirements and traceability for multi-site product initiatives.
The implementation emphasized the requirements management capabilities of the Visure Requirements ALM Platform, with inferred adoption of complementary test management, risk management and certification management capabilities consistent with the vendor's ALM positioning. Configuration work focused on a centralized requirements repository, requirements-to-test linkages, traceability matrices, requirements baselining and verification and validation workflows to enforce end-to-end traceability.
Operational ownership was assigned to systems engineering and product development teams across ABB's European programs, enabling standardized requirements workflows and cross-discipline collaboration among engineering, quality and program management. Governance changes introduced centralized requirement governance, structured change control and traceability-focused review gates to support compliance. The implementation helped improve quality and reduce time-to-market.
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Application Performance Management | ITSM |
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2012 | 2012 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2014 | 2014 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2023 | 2023 |
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Collaboration | Collaboration |
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2022 | 2022 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Computer-Aided Design (CAD) | PLM and Engineering |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2025 | 2025 |
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Document Management | Content Management |
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2013 | 2014 |
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Web Content Management | Content Management |
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2012 | 2012 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Diversity and Inclusion | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2002 | 2003 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2002 | 2003 |
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Financial Consolidation and Close | EPM |
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2020 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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FX and Currency Management | TRM |
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2016 | 2016 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Process Mining | Analytics and BI |
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2019 | 2019 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2025 | 2025 |
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Project Portfolio Management | PPM |
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2024 | 2024 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Retirement Recordkeeping | Professional Services |
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1995 | 1995 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ABB
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ABB Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ABB Technographics
ABB is a Professional Services organization based in Switzerland,
with around 108700 employees and annual revenues of $35.86 billion.
ABB operates a diverse technology stack with applications such as
Basware AP Automation, Microsoft Azure Cloud Services and Visure Requirements ALM Platform,
covering areas like AP Automation, Application Hosting and Computing Services and Application Lifecycle Management.
ABB has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as BasWare, Microsoft and Visure Solutions.
ABB recently adopted applications including
Sage Intacct in 2025, pCloud in 2025 and Dispel Platform in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ABB’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ABB’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ABB technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.