ABB
Affolternstrasse 44,
Zurich, 8050,
Switzerland
Zurich, 8050,
Switzerland
41 43 317 71 11
Professional Services
ABB Technographics
ABB Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ABB and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 108700 ABB employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
ABB has purchased the following applications: Basware AP Automation for AP Automation in 2014, Avature Diversity and Inclusion for Diversity and Inclusion in 2016, SAP Digital Manufacturing for Manufacturing Execution System in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ABB is running and its propensity to invest more and deepen its relationship with BasWare , SAP , Sage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ABB revenues, which have grown to $35.86 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ABB intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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ABB Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BasWare | Legacy | Basware AP Automation | AP Automation | ERP Financial Management | n/a | 2014 | 2015 |
In 2014, ABB implemented Basware AP Automation to centralize accounts payable processing within its Accounts Payable Accounting Center, aligning the project with the AP Automation category for invoice lifecycle management. The deployment focused on operationalizing invoice capture, validation, and booking workflows across the accounting center, making Basware AP Automation the primary platform for AP workstreams.
Basware AP Automation was configured to support invoice validation and workflow routing, and to generate master data requests and changes as part of vendor data upkeep. The solution was used to validate invoices received in the system and to process booking tasks, with explicit transactional handoffs into SAP for financial posting.
Operational coverage included Baden based Accounts Payable teams acting as an Accounting Center, where analysts processed and booked invoices in the Basware system and SAP, responded to day to day queries, and supported MEC and YEC processes. The implementation also incorporated vendor master data management activities, with users creating master data requests and performing changes in VMD as part of ongoing AP governance.
Governance and workflow changes emphasized centralized AP operations, role-based query handling, and structured month end and year end closing support through MEC and YEC processes, with the Basware AP Automation platform integrated into the AP Accounting Center operational model.
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AR Automation | ERP Financial Management |
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2021 | 2022 |
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ERP Financial | ERP Financial Management |
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2020 | 2023 |
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ERP Financial | ERP Financial Management |
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2025 | 2025 |
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Expense Management | ERP Financial Management |
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2015 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Legacy | Avature Diversity and Inclusion | Diversity and Inclusion | HCM | n/a | 2016 | 2016 |
In 2016, ABB implemented Avature Diversity and Inclusion, a Diversity and Inclusion application, to strengthen employer branding and talent acquisition workflows in the United States. The initial deployment focused on Avature CRM and career site tooling to coordinate candidate outreach and capture recruiting funnel metrics.
ABB leveraged Avature CRM to run tailored email campaigns and build talent networks, while the Avature Diversity and Inclusion reporting capabilities were configured to measure candidate engagement and conversion across hiring pipelines. Functional modules implemented included CRM driven campaign management, career site integration for branded job experiences, talent network management, and embedded reporting for funnel analytics.
Operational scope centered on ABB USA within HR and talent acquisition teams, enabling region specific recruitment analytics and team level dashboards. Governance adjustments emphasized centralized campaign orchestration and standardized recruiting funnel measurement to improve candidate engagement and conversion as tracked in Avature Diversity and Inclusion.
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Learning and Development | HCM |
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2002 | 2003 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Digital Manufacturing | Manufacturing Execution System | ERP Services and Operations | n/a | 2023 | 2024 |
In 2023, ABB deployed SAP Digital Manufacturing as a Manufacturing Execution System across its global manufacturing footprint to standardize operating methods and enable a smart factory architecture. The initiative targeted multi-region factories and shop floors where ABB needed to consolidate disparate operator workflows, improve data visibility, and scale central operating methods while supporting increased automation and compliance requirements.
SAP Digital Manufacturing was configured to provide advanced work instruction capabilities including 3D models and AR/VR enabled guidance, a modern role based user interface and unified operator dashboards. Functional modules and capabilities implemented include real time production data capture, automated KPI reporting, closed loop monitoring, Pick-to-Light, ANDON and takt time control, equipment instruction mechanisms such as OPC tag interactions, system enforced error proofing, and resource orchestration for site planning and dispatching.
Integrations were executed using SAP Business Technology Platform for custom extensions, SAP Integration Suite and Cloud Connector to link MES to ERP and third party platforms, and a bi directional integration with an Azure Data Lake for analytics and reporting. Production orders, materials and work center information are synchronized between SAP Digital Manufacturing and ERP systems using available out of the box integrations and custom ECC function modules delivered via webservices, BAPIs or IDOCs, while shop floor tools and robots are connected for real time orchestration and quality control.
Governance and operational transformation centered on centralized KPI and analytics frameworks using standard SAP Digital Manufacturing KPIs alongside ABB KPIs, enabling consistent local and global performance monitoring and decision making. The implementation acted as a central hub to streamline operator experience and reduce reliance on multiple disparate applications, improved onboarding through a modern UI, enabled optimized equipment control and closed loop issue identification, and delivered reported outcomes including productivity increases of up to 20 percent in certain shop floor functions, improved first pass yield and reductions in energy, labor and scrap.
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2014 | 2014 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2023 | 2023 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2025 | 2025 |
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Document Management | Content Management |
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2013 | 2014 |
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Web Content Management | Content Management |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2023 | 2023 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2002 | 2003 |
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Financial Consolidation and Close | EPM |
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2020 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Lifecycle Management | ITSM |
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2018 | 2019 |
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Application Performance Management | ITSM |
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2012 | 2012 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Computer-Aided Design (CAD) | PLM and Engineering |
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2017 | 2017 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2025 | 2025 |
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Project Portfolio Management | PPM |
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2024 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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FX and Currency Management | TRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Backup as a Service (BaaS) | IaaS |
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2022 | 2023 |
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Cloud Storage | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Data Streaming | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Retirement Recordkeeping | Professional Services |
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1995 | 1995 |
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IT Decision Makers and Key Stakeholders at ABB
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ABB Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ABB Technographics
ABB is a Professional Services organization based in Switzerland,
with around 108700 employees and annual revenues of $35.86 billion.
ABB operates a diverse technology stack with applications such as
Basware AP Automation, Avature Diversity and Inclusion and SAP Digital Manufacturing,
covering areas like AP Automation, Diversity and Inclusion and Manufacturing Execution System.
ABB has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as BasWare, Avature and SAP.
ABB recently adopted applications including
Sage Intacct in 2025, OpenAI GPT-4 in 2025 and DocuSign eSignature in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ABB’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ABB’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ABB technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.