ABB
Affolternstrasse 44,
Zurich, 8050,
Switzerland
Zurich, 8050,
Switzerland
41 43 317 71 11
Professional Services
ABB Technographics
ABB Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ABB and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110740 ABB employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ABB has purchased the following applications: Basware AP Automation for AP Automation in 2014, Phenom Talent CRM for Candidate Relationship Management in 2015, SAP Concur Travel for Travel Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ABB is running and its propensity to invest more and deepen its relationship with BasWare , SAP , Phenom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ABB revenues, which have grown to $34.51 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ABB intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ABB Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BasWare | Legacy | Basware AP Automation | AP Automation | ERP Financial Management | n/a | 2014 | 2015 |
In 2014 ABB Group implemented Basware AP Automation to centralize accounts payable processing, deploying the application into its Accounts Payable Accounting Center in Baden. Basware AP Automation served as the AP Automation layer connecting invoice intake and validation to the companys SAP financials, positioning the application to handle invoice lifecycle and posting workflows.
Operational notes indicate the deployment emphasized invoice processing and booking, with staff processing and booking invoices in Basware and SAP, validating inbound invoices, and creating master data requests and performing changes in VMD. Functional capabilities implemented include invoice validation workflows, invoice capture and routing, invoice-to-ledger posting interfaces into SAP, master data change request workflows via VMD, and day to day query and exception handling that supports MEC and YEC processes.
The integration architecture connected Basware AP Automation to SAP for accounting postings and to VMD for vendor master management, enabling the Accounts Payable team to orchestrate booking and master data updates from a centralized AP platform. Governance was executed within the Accounts Payable Accounting Center through master data request procedures, validation checkpoints, and operational ownership for processing, validation, data changes, and support of month end and year end close activities.
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AR Automation | ERP Financial Management |
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2017 | 2017 |
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ERP Financial | ERP Financial Management |
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2009 | 2011 |
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ERP Financial | ERP Financial Management |
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2022 | 2023 |
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Expense Management | ERP Financial Management |
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2015 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Avature CRM | Phenom Talent CRM | Candidate Relationship Management | HCM | n/a | 2015 | 2015 |
In 2015, ABB Group implemented Phenom Talent CRM as its Candidate Relationship Management solution, replacing Avature CRM. The implementation was surfaced through ABB's careers website, where Phenom People provided the web-integrated candidate engagement layer that feeds the Phenom Talent CRM instance.
Phenom Talent CRM was configured to centralize candidate profiles, orchestrate talent pipelines and manage automated nurture campaigns, reflecting standard Candidate Relationship Management capabilities. Configuration work emphasized career-site lead capture, candidate segmentation and pipeline stage orchestration to support sourcing and recruiting workflows.
The deployment integrated directly with ABB's public careers portal, enabling unified candidate records between the website engagement layer and the Talent CRM database. Operational scope focused on recruiting and talent acquisition functions across ABB's global hiring channels, with the careers site acting as the primary candidate touchpoint for inbound talent.
Governance centered on standardizing candidate lifecycle definitions, campaign approval workflows and profile data governance to ensure consistent handoff between sourcing and hiring teams. Process changes targeted CRM-driven candidate nurture and pipeline management, consolidating contact and engagement activities previously held in Avature CRM.
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Core HR | HCM |
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2024 | 2026 |
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Core HR | HCM |
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2009 | 2011 |
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Payroll | HCM |
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2010 | 2010 |
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Payroll | HCM |
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2017 | 2018 |
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Payroll | HCM |
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2010 | 2012 |
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Recruiting, Candidate Relationship Management | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2010 | 2010 |
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Time and Attendance | HCM |
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2011 | 2011 |
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Workforce Management | HCM |
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2010 | 2010 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, ABB Group implemented SAP Concur Travel as its corporate Travel Management platform. The rollout established a centralized, global Concur architecture to standardize travel booking and expense initiation across ABB Group operations.
SAP Concur Travel was configured to deliver core Travel Management capabilities including online booking, travel request workflows, travel policy enforcement, and automated capture of itinerary and receipt data for expense processing. The implementation emphasized T&E workflow orchestration, enabling Concur to serve as the front-end for trip creation, approvals, and expense accumulation prior to financial reconciliation.
The deployment leveraged SAP native integration for T&E, connecting SAP Concur Travel to ABB’s SAP systems to enable automated expense posting and approval handoffs between travel operations and finance. Governance was organized around centralized configuration and policy controls under a global Concur architecture designer model, with operational ownership allocated to finance and corporate travel teams to manage approval workflows and compliance controls.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Intelligent Document Processing | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Financial Consolidation and Close | EPM |
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2020 | 2021 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Trading Platform | Investment Management |
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2022 | 2022 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2017 | 2017 |
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Supplier Relationship Management | Procurement |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2014 | 2014 |
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Treasury Management | TRM |
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2012 | 2012 |
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Treasury Management | TRM |
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2011 | 2011 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2017 | 2017 |
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Network Virtualisation | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at ABB
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ABB Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ABB IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ABB digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ABB Technographics
ABB is a Professional Services organization based in Switzerland,
with around 110740 employees and annual revenues of $34.51 billion.
ABB operates a diverse technology stack with applications such as
Basware AP Automation, Phenom Talent CRM and SAP Concur Travel,
covering areas like AP Automation, Candidate Relationship Management and Travel Management.
ABB has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as BasWare, Phenom and SAP.
ABB recently adopted applications including
Workday HCM in 2024, SAP S/4 HANA in 2022 and Global Trade Multi-bank Trade Finance Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ABB’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ABB’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ABB technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.