Truro, TR4 9NH,
United Kingdom
Datasharp Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Datasharp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Datasharp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Datasharp has purchased the following applications: iomart Hybrid Cloud for Application Hosting and Computing Services in 2016, Atos Unify OpenScape Contact Center for Call Center in 2018, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Datasharp is running and its propensity to invest more and deepen its relationship with iomart Group , Atos , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Datasharp revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Datasharp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| iomart Group | Legacy | iomart Hybrid Cloud | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Atos | Legacy | Atos Unify OpenScape Contact Center | Call Center | CRM | Datasharp | 2018 | 2018 | In 2018, Abbey Cars implemented Atos Unify OpenScape Contact Center as its primary Call Center application, with Datasharp engaged as the system integrator. The deployment focused on consolidating telephony administration and day to day operations onto a single platform to improve management of inbound and outbound contact workflows. The implementation leveraged OpenScape Business platform capabilities to provide unified communications functionality alongside contact center features. Configurations emphasized centralized administration and configuration of telephony infrastructure, agent-facing call handling and queuing workflows consistent with Call Center operations, and tight CRM integration to surface customer context at the agent desktop. Operational coverage centered on customer service and reservation operations, moving administration and configuration control into a managed platform. Governance changes included centralizing telephony administration processes and embedding CRM linked workflows for agents, producing a single, more manageable UC and contact center environment for the business. | |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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