Truro, TR4 9NH,
United Kingdom
Datasharp Technographics
Datasharp Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Datasharp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Datasharp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Datasharp has purchased the following applications: Microsoft 365 for Collaboration in 2017, Atos Unify OpenScape Contact Center for Call Center in 2018, Datto Remote Monitoring and Management (RMM) for Remote Monitoring and Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Datasharp is running and its propensity to invest more and deepen its relationship with Microsoft , Atos , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Datasharp revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Datasharp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Datasharp Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Datasharp deployed Microsoft 365 to establish a unified Collaboration platform across its United Kingdom professional services operations. Datasharp is a UK professional services firm with approximately 80 employees and reported revenue near 8,000,000, and its public website indicates use of Microsoft 365 as part of its technology footprint.
The implementation centered on Microsoft 365 capabilities commonly used for Collaboration, including Exchange Online for corporate mail, SharePoint Online for team sites and document libraries, Microsoft Teams for persistent chat and meetings, OneDrive for individual file sync, and the Office application suite for document authoring. Configuration work included tenant setup and baseline security settings, licensing assignment, and out of the box provisioning of core collaboration services to support client-facing and internal workflows.
Operational coverage extended to core business functions such as consulting delivery, sales engagement, and operational administration within the company, with Microsoft 365 providing shared content repositories and synchronous collaboration workspaces. The company website’s references to Microsoft 365 corroborate usage of the platform for public facing content and internal collaboration services.
Governance and administration were established at the tenant level with role based access controls and centralized user provisioning, leveraging identity and access management patterns native to the Microsoft 365 suite. Rollout practices included staged enablement of collaboration workloads and standard compliance settings to align with professional services control needs.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atos | Legacy | Atos Unify OpenScape Contact Center | Call Center | CRM | Datasharp | 2018 | 2018 |
In 2018, Abbey Cars implemented Atos Unify OpenScape Contact Center as its primary Call Center application, with Datasharp engaged as the system integrator. The deployment focused on consolidating telephony administration and day to day operations onto a single platform to improve management of inbound and outbound contact workflows.
The implementation leveraged OpenScape Business platform capabilities to provide unified communications functionality alongside contact center features. Configurations emphasized centralized administration and configuration of telephony infrastructure, agent-facing call handling and queuing workflows consistent with Call Center operations, and tight CRM integration to surface customer context at the agent desktop.
Operational coverage centered on customer service and reservation operations, moving administration and configuration control into a managed platform. Governance changes included centralizing telephony administration processes and embedding CRM linked workflows for agents, producing a single, more manageable UC and contact center environment for the business.
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Marketing Analytics | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Datto | Legacy | Datto Remote Monitoring and Management (RMM) | Remote Monitoring and Management | ITSM | n/a | 2021 | 2021 |
In 2021, Datasharp deployed Datto Remote Monitoring and Management (RMM) as its centralized Remote Monitoring and Management platform. The deployment establishes Datto Remote Monitoring and Management as the primary tool for continuous endpoint and network instrumentation across Datasharp's IT estate, aligning with the needs of an 80 person professional services firm based in the United Kingdom.
Configuration centered on agent-based monitoring, device and software inventory, automated patch management, remote control, and rule-driven alerting. Datto Remote Monitoring and Management was configured to support scheduled scans, policy-based patch deployment, scripted remediation workflows, and monitoring dashboards to surface service and device health to technical support teams.
Operational coverage focused on the internal IT function and service delivery teams, with the RMM agents deployed to workstations and servers that support client projects and internal operations. Monitoring workflows were oriented around incident detection, escalation routing, and automated first-line remediation, enabling the service desk to centralize event intake and reduce manual triage.
Governance emphasized standardized monitoring policies, role-based access controls for technicians, and documented agent deployment and update procedures. Rollout and ongoing operations were structured to enforce consistent alert thresholds, escalation rules, and playbook-driven responses that integrate Datto Remote Monitoring and Management into Datasharp's IT support and service delivery processes.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Datasharp
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Apps Being Evaluated by Datasharp Executives
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