Winters, 95694, CA,
United States
Abbey House Inn United States Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Abbey House Inn United States and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Abbey House Inn United States employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abbey House Inn United States has purchased the following applications: eviivo Payment Manager for Payment Processing in 2023, TripAdvisor Bokun for Reservation and Booking Management in 2020, Reamaze Live Chat for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abbey House Inn United States is running and its propensity to invest more and deepen its relationship with eviivo , TripAdvisor , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abbey House Inn United States revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abbey House Inn United States intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eviivo | Legacy | eviivo Payment Manager | Payment Processing | ERP Financial Management | n/a | 2023 | 2023 |
In 2023 Abbey House Inn implemented eviivo Payment Manager to centralize payment processing within its existing eviivo Suite. The eviivo Payment Manager deployment serves Payment Processing needs for finance and revenue operations at the small leisure and hospitality property in the United States.
The implementation aligned the booking and checkout flow with centralized payment handling, enabling reservation payment capture, guest-facing checkout and automated settlement workflows through eviivo Suite. Configuration focused on payment capture sequencing, tokenization of guest payment methods and producing reconciliation-ready transaction records, reflecting standard Payment Processing operational controls. The deployment emphasized PCI-related operational hygiene and simplified front desk and reservations interactions with guest payments.
Integrations were concentrated on the eviivo Suite booking engine and guest communications stack, consolidating online direct bookings and property-level payments into a single operational path. Operational scope covered revenue operations, front desk reservations and finance workflows at the Abbey House Inn United States property, with rollout targeted to on-property staff and online booking channels. Governance adjustments centralized payment handling and unified checkout workflows to reduce manual reconciliation.
The case study attributes the implementation with improving operations and increasing direct website bookings and total transactional value, indicating measurable booking and revenue gains.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TripAdvisor | Legacy | TripAdvisor Bokun | Reservation and Booking Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Abbey House Inn implemented TripAdvisor Bokun as its Reservation and Booking Management solution. The boutique leisure property uses TripAdvisor Bokun on their website to capture direct bookings and present real time availability to guests.
TripAdvisor Bokun was configured to provide a web-embedded booking engine and availability calendar, with central booking management handled through the Bokun dashboard. Operational scope covers front desk reservation handling and online direct bookings, with staff managing rate and inventory updates through the application, and workflows organized around online check availability and booking confirmation processes. The deployment emphasizes online booking integration with the Abbey House Inn website, aligning the Reservation and Booking Management application with reservation operations for a small hospitality team.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | Reamaze Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Abbey House Inn implemented Reamaze Live Chat on its website hosted by GoDaddy. Abbey House Inn deployed Reamaze Live Chat as a customer-facing element in the Chatbots and Conversational AI category to handle real-time guest messaging and booking inquiries via the web channel on abbeyhouseinn.com. The scope is limited to the public website and front-desk and reservations business functions, reflecting a small business deployment model sized to a 10 person property and focused on lightweight, hosted widget architecture.
Configuration centers on embedding the Reamaze Live Chat widget into site pages and channeling conversations into a centralized messaging inbox for staff access, leveraging category-aligned capabilities such as canned responses, conversation history, and conversion of chats into asynchronous support threads. Governance and operational changes likely emphasize staffed hours, message triage by guest services, and standardized reply workflows to manage incoming guest queries. No system integrator or additional third-party integrations are documented beyond the GoDaddy hosted website, indicating a straightforward web-embedded chat implementation supporting customer messaging and basic support workflow orchestration.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2013 | 2013 |
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Web Content Management | Content Management |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Domain Name System (DNS) | IaaS |
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2017 | 2017 |
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Network Management and Monitoring | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2014 | 2014 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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