Abbott
100 Abbott Park Rd,
Abbott Park, 60044, IL,
United States
Abbott Park, 60044, IL,
United States
1 224-667-6100
Life Sciences
Abbott Technographics
Abbott Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Abbott and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 34000 Abbott employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abbott has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2013, IBM Maximo for Enterprise Asset Management in 2023, Microsoft Power BI for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abbott is running and its propensity to invest more and deepen its relationship with UKG , IBM , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abbott revenues, which have grown to $10.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abbott intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Abbott Tech Stack and Enterprise Applications
Abbott HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2013 | 2013 |
In 2013, Abbott Nutrition converted multiple operational sites to UKG Workforce Central v6.2.15. The work used UKG Workforce Central (ex Kronos Workforce Central) as the central Workforce Management application to consolidate timekeeping and scheduling configuration that had been maintained on IBM iSeries.
The implementation emphasized detailed configuration reconciliation, researching old configuration to new and identifying differences between the two platforms. Core functional workstreams aligned time collection and attendance rules, pay rule and exception mappings, schedule templates and labor tracking configuration, and security role alignment within the UKG Workforce Central application.
Operational scope covered Abbott Nutrition sites and focused on HR, payroll and plant operations processes that interact with workforce systems. Governance centered on configuration documentation, change-control procedures and phased cutover testing to validate parity between IBM iSeries behaviors and the new UKG Workforce Central v6.2.15 configuration.
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Abbott ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Abbott implemented IBM Maximo for Enterprise Asset Management at its Tipp City, OH energy center to support site-level facilities and utilities operations. The deployment is operationally centered on the Energy Center Operator Mechanic role and covers hands on systems maintenance for gas boilers, chillers, air compressors, HVAC, and 24/7 electric, steam, refrigeration, and wastewater pretreatment reliability. Field activities documented include troubleshooting, repair, routine maintenance, and water chemistry testing for hardness, alkalinity, and pH adjustments tied to asset records.
IBM Maximo is configured to manage core Enterprise Asset Management capabilities such as asset auditing, work order lifecycle management, preventive maintenance scheduling, and spare parts list creation. The implementation captures work order details from frontline technicians, records component level audits for critical equipment, and maintains replacement part lists to support parts provisioning and inventory planning. Standard EAM workflows in IBM Maximo are used to sequence inspections, corrective maintenance, and recurring PMs, enabling condition oriented tasking consistent with site autonomous operations.
Operational governance ties IBM Maximo records to 24/7 onsite accountability, with operators using the system to log maintenance actions, update asset health, and document chemical analysis driven adjustments. The IBM Maximo deployment supports Abbott facilities and energy operations by centralizing asset data, work execution records, and parts information to sustain continuous uptime. The site level narrative reports use of IBM Maximo to audit equipment, manage work orders, and develop comprehensive replacement part lists to ensure 100% system uptime.
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Abbott Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015, Abbott Nutrition implemented Microsoft Power BI to provide internal sales teams and company leadership with weekly reporting to help better understand trends in the business. Abbott Nutrition used Microsoft Power BI, an Analytics and BI application, alongside Excel to centralize report creation and distribution for both internal employees and external partners.
The implementation delivered a portfolio of operational reports and interactive dashboards, using data modeling and visualization capabilities in Microsoft Power BI to formalize a weekly reporting cadence for sales and leadership functions. Reporting workflows were explicitly used to support commission and bonus processes, where staff worked with third parties to create Statements of Work that feed into commission calculations, and the Power BI and Excel reports served as the reference artifacts. The role also encompassed acting as the liaison between Outside Sales Reps and internal Retail teams, ensuring reports addressed field and retail operational needs and that report delivery and access controls aligned with organizational reporting governance.
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Abbott Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Abbott CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Abbott ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Abbott IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2010 | 2010 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Abbott CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Abbott
| First Name | Last Name | Title | Function | Department | Phone | |
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Division Vice President of Finance and Controller | VP | Finance | |
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IT Director, Corporate and Commercial/Digital Solutions | Director | IT | |
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EVP, Chief Financial Officer | CXO | Finance | |
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President & Chief Operating Officer | CXO | Finance | |
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Director, Business Human Resources | Director | HR | |
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CIO | CXO | Finance | |
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Apps Being Evaluated by Abbott Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Abbott IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Abbott digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Abbott Technographics
Abbott is a Life Sciences organization based in United States,
with around 34000 employees and annual revenues of $10.00 billion.
Abbott operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), IBM Maximo and Microsoft Power BI,
covering areas like Workforce Management, Enterprise Asset Management and Analytics and BI.
Abbott has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, IBM and Microsoft.
Abbott recently adopted applications including
IBM Maximo in 2023, Magnite (ex Rubicon Project) in 2023 and Criteo Commerce Media Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Abbott’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Abbott’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Abbott technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.