Maidenhead, SL6 4XE,
United Kingdom
Abbott UK Technographics
Abbott UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Abbott UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Abbott UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abbott UK has purchased the following applications: Benefex Cloud8 BEAM at WorkTM for Benefits Administration in 2020, SAP ERP ECC 6.0 for ERP Financial in 2014, Adobe Experience Cloud for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abbott UK is running and its propensity to invest more and deepen its relationship with Benefex, a Zellis Company , UKG , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abbott UK revenues, which have grown to $604.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abbott UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Abbott UK Tech Stack and Enterprise Applications
Abbott UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex Cloud8 BEAM at WorkTM | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020 Abbott UK deployed Benefex Cloud8 BEAM at WorkTM to provide centralized Benefits Administration for its UK employee population. The implementation is presented via a cloud-accessible employee portal hosted at abbott.benefexgateway.co.uk and surfaced on the Abbott UK website, aligning the application with the companys 1,400 employee scale in the Life Sciences sector.
Benefex Cloud8 BEAM at WorkTM was configured to support core Benefits Administration capabilities including online enrollment workflows, employee self-service for benefits selection, lifecycle event handling, benefits communications, and benefits data management. The configuration emphasizes plan setup and eligibility rules together with employee-facing benefits statements and portal-driven communications to streamline HR-led administration.
The deployment follows a cloud-hosted SaaS model, delivering a centralized benefits portal that is accessible to UK employees and managed by Abbott UK HR teams. Operational coverage concentrates on HR and Total Rewards functions, using the Benefex Cloud8 BEAM at WorkTM application as the primary interface for benefits information and enrollment transactions.
Governance over the solution is organized through HR-managed workflows and centralized benefits administration, positioning the portal as the authoritative source for employee benefits details and transactional processes. Benefex Cloud8 BEAM at WorkTM is restated here to emphasize the relationship Abbott UK Benefex Cloud8 BEAM at WorkTM Benefits Administration HR and Total Rewards.
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Employee Experience, Employee Engagement | HCM |
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2020 | 2022 |
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Abbott UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014 Abbott UK implemented SAP ERP ECC 6.0 as an ERP Financial system to manage Order-to-Cash operations for Abbott Diagnostics UK & Ireland. The program was managed from a project office based in Amsterdam, which coordinated configuration, testing and regional rollout activities across UK and Ireland commercial teams.
The implementation concentrated on Order-to-Cash functional capabilities inside SAP ERP ECC 6.0, with configuration work aligned to Sales and Distribution and Financial Accounting accounts receivable processes. Typical ERP Financial workflows were configured for sales order processing, pricing, billing and receivables, alongside customer master and pricing governance to support commercial operations.
Rollout was executed in waves within the UK and Ireland scope, with a successful deployment into Dublin Commercial Operations in March 2015, followed by UK Commercial Operations and Guest Divisions in June 2015. The Amsterdam program office coordinated cutover sequencing and regional release planning, ensuring the deployments targeted commercial and guest division business functions.
Governance emphasized a centralized program office model and regional change coordination to support the OTC process across Abbott Diagnostics UK & Ireland. The project delivered successful SAP ERP ECC 6.0 production go lives on the stated dates, bringing core ERP Financial Order-to-Cash capabilities into commercial operations.
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ERP Financial | ERP |
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2022 | 2022 |
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Abbott UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Abbott UK Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Abbott UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2023 | 2023 |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Abbott UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Abbott UK
Apps Being Evaluated by Abbott UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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