Aberdeen, 98520, WA,
United States
Aberdeen City Hall Technographics
Aberdeen City Hall Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aberdeen City Hall and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 38 Aberdeen City Hall employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aberdeen City Hall has purchased the following applications: Microsoft 365 for Collaboration in 2022, AudioEye for Web Content Management in 2023, CivicEngage for Citizen Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aberdeen City Hall is running and its propensity to invest more and deepen its relationship with Microsoft , AudioEye , CivicPlus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aberdeen City Hall revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aberdeen City Hall intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aberdeen City Hall Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AudioEye | Legacy | AudioEye | Web Content Management | Content Management | n/a | 2023 | 2023 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2019 | 2019 |
In 2019, Aberdeen City Hall implemented CivicEngage on its website to provide public facing municipal services and citizen communications. Aberdeen City Hall deployed CivicEngage for Citizen Engagement to manage web content, collect service requests, and publish community events across departmental pages. The deployment addressed small municipal staffing by centralizing digital publishing and standardizing citizen interaction channels.
Configuration used CivicEngage content management, online forms, event calendar, subscription notifications, and accessibility modules, with role based administration to assign content ownership to departments. The implementation was delivered as a web hosted solution embedded in the city website front end and optimized for mobile responsive delivery and ADA compliant content workflows. Governance established editorial review, scheduled publishing, and request triage processes to align municipal communications with operational capacity.
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Citizen Engagement | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Aberdeen City Hall
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Aberdeen City Hall Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||