List of CivicEngage Customers
Manhattan, 66502, KS,
United States
Since 2010, our global team of researchers has been studying CivicEngage customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CivicEngage for Citizen Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CivicEngage for Citizen Engagement include: State of Arizona, a United States based Government organisation with 37040 employees and revenues of $37.05 billion, State of Indiana, a United States based Government organisation with 30000 employees and revenues of $21.00 billion, County of Orange, CA, a United States based Government organisation with 19000 employees and revenues of $9.50 billion, Nassau County, a United States based Government organisation with 7585 employees and revenues of $4.69 billion, Maricopa County, a United States based Government organisation with 13000 employees and revenues of $3.05 billion and many others.
Contact us if you need a completed and verified list of companies using CivicEngage, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CivicEngage customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aberdeen City Hall | Government | 38 | $4M | United States | CivicPlus | CivicEngage | Citizen Engagement | 2019 | n/a |
In 2019, Aberdeen City Hall implemented CivicEngage on its website to provide public facing municipal services and citizen communications. Aberdeen City Hall deployed CivicEngage for Citizen Engagement to manage web content, collect service requests, and publish community events across departmental pages. The deployment addressed small municipal staffing by centralizing digital publishing and standardizing citizen interaction channels.
Configuration used CivicEngage content management, online forms, event calendar, subscription notifications, and accessibility modules, with role based administration to assign content ownership to departments. The implementation was delivered as a web hosted solution embedded in the city website front end and optimized for mobile responsive delivery and ADA compliant content workflows. Governance established editorial review, scheduled publishing, and request triage processes to align municipal communications with operational capacity.
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Acton Memorial Library Foundation | Media | 10 | $1M | United States | CivicPlus | CivicEngage | Citizen Engagement | 2013 | n/a |
In 2013, Acton Memorial Library Foundation implemented CivicEngage, deploying the CivicEngage platform to its public website. The implementation is aligned with the Citizen Engagement category and concentrates on public communications, event listings, and constituent service touchpoints for the library and municipal information channels. For an organization with about 10 employees, the deployment emphasizes web content management and community-facing workflows rather than complex enterprise integrations. The CivicEngage application is used as the primary public portal on https://www.acton-ma.gov/ to present official information and updates.
Functional configuration centers on content publishing, calendar and event management, online forms for constituent requests, and news and alert modules, leveraging standard Citizen Engagement capabilities to centralize public information and enable distributed editing. Governance is oriented around site administrators and delegated editors who manage publishing workflows and permissions to support routine updates and community outreach. No additional system integrators or external integrations are specified, so operational scope is confined to website-driven communications and library public information functions.
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Agua Nueva Water Reclamation Facility (ANWRF) | Utilities | 350 | $77M | United States | CivicPlus | CivicEngage | Citizen Engagement | 2023 | n/a |
In 2023, Agua Nueva Water Reclamation Facility implemented CivicEngage on their public website. Agua Nueva Water Reclamation Facility implemented CivicEngage for Citizen Engagement to centralize public communications, online forms, subscription notifications, and regulatory postings on the facility web presence.
The deployment concentrates on Citizen Engagement capabilities common to CivicEngage, including CMS driven content publishing, configurable online service request forms, subscription management for email and SMS notifications, event calendar publishing, and accessibility compliance controls. Configuration emphasized templated page layouts and content types to surface operational notices, treatment process updates, and permit information, and workflow automation was applied to form intake and confirmation messaging to streamline public inquiries.
Operational coverage is focused on the facility communications and customer service functions, with content authors and administrators assigned defined editorial and publishing responsibilities. Governance established approval workflows, version control, and permissioning to manage public notices and regulatory content life cycles. CivicEngage is the primary Citizen Engagement application used on the Agua Nueva Water Reclamation Facility website to manage ongoing public-facing communications.
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Alameda Bureau Of Electricity Improvement Corporation | Utilities | 120 | $12M | United States | CivicPlus | CivicEngage | Citizen Engagement | 2019 | n/a |
In 2019, Alameda Bureau Of Electricity Improvement Corporation deployed CivicEngage as its public-facing citizen portal on the municipal website. CivicEngage serves as the utility's Citizen Engagement platform, directly supporting customer communications, community outreach, and online information publishing for the alamedamp.com site.
The implementation configures CivicEngage content management and civic reporting capabilities to publish service notices, bill payment guidance, event calendars, and web-based service request forms. Operational ownership is aligned to municipal communications and customer service teams, with editorial workflows for content publication and routing of citizen submissions, positioning CivicEngage as the centralized Citizen Engagement application for the utility's external facing communications.
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Alameda County Water District | Utilities | 245 | $25M | United States | CivicPlus | CivicEngage | Citizen Engagement | 2015 | n/a |
In 2015, Alameda County Water District implemented CivicEngage as its Citizen Engagement application on the public-facing website. CivicEngage is deployed to deliver citizen-facing content and engagement services through the district web presence.
The implementation leverages CivicEngage capabilities common to the Citizen Engagement category, including web content management, structured online forms for service requests and permitting, public notices and news publishing, event calendar functionality, and accessibility and search features. CivicEngage is configured with templated content types and authoring workflows to standardize publishing and maintain accessibility compliance across pages.
Operationally the CivicEngage deployment is used on the ACWD website by communications and customer service functions to publish notices, collect inquiries, and present public information. The system is integrated into the district web infrastructure as the primary public engagement layer, supporting ongoing content updates and citizen interactions through the site.
Governance for the CivicEngage implementation centers on role-based publishing and editorial approval workflows, scheduled content publication, and content ownership assigned to communications staff. These governance controls align with standard web content management practices for municipal and utility Citizen Engagement platforms.
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Transportation | 10 | $1M | United States | CivicPlus | CivicEngage | Citizen Engagement | 2022 | n/a |
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Construction and Real Estate | 10 | $1M | United States | CivicPlus | CivicEngage | Citizen Engagement | 2021 | n/a |
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Government | 10 | $1M | United States | CivicPlus | CivicEngage | Citizen Engagement | 2015 | n/a |
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Retail | 10 | $1M | United States | CivicPlus | CivicEngage | Citizen Engagement | 2016 | n/a |
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Government | 1125 | $135M | United States | CivicPlus | CivicEngage | Citizen Engagement | 2023 | n/a |
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Buyer Intent: Companies Evaluating CivicEngage
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