Abers Truck Center
1729 Claremont Ave,
Ashland, 44805, OH,
United States
Ashland, 44805, OH,
United States
1 419-281-5500
Automotive
Abers Truck Center Technographics
Abers Truck Center Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Abers Truck Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Abers Truck Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abers Truck Center has purchased the following applications: CDK Global DMS for Dealership Management in 2014, ActivEngage for Chatbots and Conversational AI in 2016, CDK Global CRM for Automotive Dealership CRM in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abers Truck Center is running and its propensity to invest more and deepen its relationship with CDK Global , ActivEngage , Ansira or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abers Truck Center revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abers Truck Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Abers Truck Center Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK Global DMS | Dealership Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Abers Truck Center implemented CDK Global DMS, deploying CDK Global DMS as its core Dealership Management application. The deployment is surfaced on the public Abers Truck Center website, where CDK Global DMS is used to display inventory and capture online leads, linking web inquiries into dealer workflows for follow up and inquiry tracking.
Operationally the implementation supports the single-site dealership and its roughly 20 employees, covering sales, service, parts, and back office functions. The configuration exposes standard Dealership Management capabilities common to the category, including vehicle and parts inventory management, sales desk transaction processing, service scheduling and repair order management, CRM customer records, and dealer reporting and reconciliation workflows. Governance is organized around centralized transaction records and dealer workflows that align showroom activities with service bay operations, with configurations sized for a small independent dealership.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ActivEngage | Legacy | ActivEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Abers Truck Center implemented ActivEngage on their website. The deployment uses ActivEngage as a website-facing conversational layer under the Chatbots and Conversational AI category to support customer engagement for sales and service functions. The implementation centers on an embedded chat widget across inventory and contact pages, configured with conversational flows to handle common inquiries, lead capture forms, appointment requests, and live agent escalation. This setup aligns ActivEngage with front-line retail operations at a small dealer scale.
Configuration emphasized modular conversational scripts, canned responses, and routing to on-site staff during business hours, with administrative controls for updating scripts and publishing conversational changes. Governance covered content ownership by operations and training of sales and service staff to monitor sessions and qualify leads, with a phased rollout across high traffic pages on the public website. The provided information documents ActivEngage on the website and does not specify integrations with other backend systems.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK Global CRM | Automotive Dealership CRM | CRM | n/a | 2014 | 2014 |
In 2014, Abers Truck Center implemented CDK Global CRM. CDK Global CRM is deployed as the dealership customer relationship platform under the Automotive Dealership CRM category and is surfaced on the Abers Truck Center website for direct web lead capture.
The implementation reflects a small dealer deployment suited to a 20 person, single-site organization in the United States, with configuration focused on core Automotive Dealership CRM capabilities. The platform is configured for contact and lead management, sales pipeline workflows, customer record consolidation, and appointment or service scheduling features commonly used by retail truck dealerships.
Integration work centers on the dealer website, where web form submissions are routed into CDK Global CRM to create leads and update contact records, enabling sales and service staff to act on inbound customer interest. Operational coverage is concentrated on the sales and customer service functions at the dealership, with CRM access provisioned to front-line users who handle inquiries and follow up.
Governance is localized, with internal administrative control and light configuration management appropriate for a small enterprise. Rollout and training are scoped to dealer staff and system administrators, keeping workflows aligned to daily sales and service processes while maintaining CRM data hygiene for customer follow up.
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Automotive Dealership CRM | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Abers Truck Center
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Abers Truck Center Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Abers Truck Center IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Abers Truck Center digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Abers Truck Center Technographics
Abers Truck Center is a Automotive organization based in United States,
with around 20 employees and annual revenues of $2.0 million.
Abers Truck Center operates a diverse technology stack with applications such as
CDK Global DMS, ActivEngage and CDK Global CRM,
covering areas like Dealership Management, Chatbots and Conversational AI and Automotive Dealership CRM.
Abers Truck Center has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CDK Global and ActivEngage.
Abers Truck Center recently adopted applications including
Hotjar in 2022, Amazon EC2 in 2021 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Abers Truck Center’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Abers Truck Center’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Abers Truck Center technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.