List of CDK Global DMS Customers
CDK Global
11809 Domain Drive, Suite 200,
Austin, 78758, TX,
United States
Austin, 78758, TX,
United States
1 847-397-1700
Professional Services
9000
$1.7B
Since 2010, our global team of researchers has been studying CDK Global DMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CDK Global DMS for Dealership Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CDK Global DMS for Dealership Management include: John Deere, a United States based Manufacturing organisation with 73100 employees and revenues of $44.67 billion, Subaru of America, a United States based Automotive organisation with 5900 employees and revenues of $23.60 billion, Group 1 Automotive, a United States based Automotive organisation with 16011 employees and revenues of $17.87 billion, AGCO Corporation, a United States based Manufacturing organisation with 27900 employees and revenues of $14.41 billion, Avis Budget Group, a United States based Professional Services organisation with 17000 employees and revenues of $11.62 billion and many others.
Contact us if you need a completed and verified list of companies using CDK Global DMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CDK Global DMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1 Cochran | Automotive | 400 | $55M | United States | CDK Global | CDK Global DMS | Dealership Management | 2019 | n/a |
In 2019, 1 Cochran deployed CDK Global DMS as its Dealership Management platform. The deployment concentrated on parts and wholesale operations and was operationally visible at the Natrona Heights, Pennsylvania site during August 2022 to February 2023, where technicians and parts staff executed parts lookup, quoting, order fulfillment, and invoicing workflows through the system.
The CDK Global DMS implementation supported core parts modules including parts catalog lookup, inventory and order entry, parts quotation, invoicing, and backorder tracking. CDK Global DMS was used to invoice parts out, record parts transactions, and drive fill orders, aligning the Dealership Management application with standard parts and service lifecycle processes.
Integrations and touchpoints were explicitly observed with a Snap-on parts catalog for parts lookup, and with CollisionLink, OpsTrax, and RepairLink for quoting and fill order coordination, while invoicing and transaction posting were executed inside CDK Global DMS. These connections positioned CDK Global DMS as the transactional hub for parts sourcing, quoting, and billing across wholesale and collision service workflows.
Operational coverage focused on parts, wholesale, and collision service functions, with front-line staff assisting customers and wholesale partners on backorder status and parts location using CDK Global DMS and the connected catalogs and repair solution links. Process flow centered on lookup to quote to fill to invoice, establishing CDK Global DMS as the central Dealership Management system for parts lifecycle and customer assistance activities.
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A&H Equipment | Automotive | 30 | $5M | United States | CDK Global | CDK Global DMS | Dealership Management | 2021 | n/a |
In 2021, A&H Equipment implemented CDK Global DMS. CDK Global DMS is deployed as a Dealership Management application to support the dealership parts department and counter sales in a small, single-dealership environment with approximately 30 employees in the United States.
The deployment concentrates on parts-focused modules typical for Dealership Management, including parts inventory management, parts point-of-sale transaction recording, warranty and core processing, purchase order receiving, and merchandising support. Configuration emphasized parts counter workflows such as sales recording, technician parts provisioning, returns processing, and verification of receiving documents to control inventory and support customer satisfaction.
Operational coverage spans the parts department, service technicians who require timely parts fulfillment, retail sales floor merchandising, and customer service at the counter. The CDK Global DMS is used via dealership equipment and standard workstation access, aligning with job requirements that include basic computer competency and familiarity with CDK systems.
Governance and process controls were instituted around cash, credit, and check processing procedures at point of sale, cores and warranty handling, and escalation for shortages, with staff required to attend prescribed training to maintain system proficiency. Workflows formalize customer complaint resolution, parts merchandising standards, and inventory control responsibilities to ensure consistent parts operations under the Dealership Management application.
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A&L Motor Sales | Automotive | 90 | $10M | United States | CDK Global | CDK Global DMS | Dealership Management | 2018 | n/a |
In 2018 A&L Motor Sales implemented CDK Global DMS in its Dealership Management environment. The deployment targeted the 90-employee dealer in Monroeville, PA and was intended to support on-site dealership operations across service, parts, sales and customer service functions.
CDK Global DMS was configured to support core dealership modules including service management, repair order creation and estimating, parts inventory and billing, customer records and warranty processing. The CDK Global DMS configuration reflected day to day tasks such as completing contract forms, preparing change of address records, issuing service discontinuance orders and building repair estimates for sold or recommended work.
Operational usage ran alongside standard office tools, staff demonstrated proficiency in Microsoft Office while using CDK to manage customer correspondence and estimate documentation. A BMW Service Advisor at A&L Motor Sales in Monroeville used CDK Global DMS between February 2019 and May 2019 to record customer interactions, enter orders, resolve service and billing complaints, and coordinate warranty work with manufacturers and after-market warranty companies.
Governance emphasized consistent recordkeeping of customer interactions, tracking inquiries and complaints, and formalizing workflows for estimate approvals, billing adjustments and warranty claim processing. The implementation centralized front-line service advisor workflows within CDK Global DMS to standardize service department procedures and customer service handoffs.
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Abers Truck Center | Automotive | 20 | $2M | United States | CDK Global | CDK Global DMS | Dealership Management | 2014 | n/a |
In 2014, Abers Truck Center implemented CDK Global DMS, deploying CDK Global DMS as its core Dealership Management application. The deployment is surfaced on the public Abers Truck Center website, where CDK Global DMS is used to display inventory and capture online leads, linking web inquiries into dealer workflows for follow up and inquiry tracking.
Operationally the implementation supports the single-site dealership and its roughly 20 employees, covering sales, service, parts, and back office functions. The configuration exposes standard Dealership Management capabilities common to the category, including vehicle and parts inventory management, sales desk transaction processing, service scheduling and repair order management, CRM customer records, and dealer reporting and reconciliation workflows. Governance is organized around centralized transaction records and dealer workflows that align showroom activities with service bay operations, with configurations sized for a small independent dealership.
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Acme Nissan | Automotive | 10 | $1M | United States | CDK Global | CDK Global DMS | Dealership Management | 2021 | n/a |
In 2021, Acme Nissan implemented CDK Global DMS for Dealership Management to centralize service lane, parts, and used-vehicle certification workflows at its South Brunswick, New Jersey location. The deployment targeted core business functions including service operations, parts and accessories handling, and dealer certified used vehicle processing, aligning the dealership application CDK Global DMS with daily shop activities.
CDK Global DMS was configured to support repair order management and service write ups, parts inventory and accessories records, recall and bulletin tracking, and used-car certification workflows. Configuration included embedding multipoint inspection checklists and dealer certification steps used to document oil changes, tire rotations, brake and front end repairs, and standard maintenance tasks performed by technicians.
Operational integrations reflect dealer practice rather than third party platforms, technicians using dealer certified diagnostic scan tools and diagnostic equipment to capture fault codes and service details directly into CDK Global DMS. The system also captured dealer software updates, recalls and bulletins as discrete service events to maintain compliance and to document accessory installations and dealer approved modifications.
Governance was centered on enforcing inspection and certification checklists within the DMS and capturing technician labor and repair progression in the service workflow. Workflows were structured to ensure used vehicle certification and recall resolution steps are recorded in CDK Global DMS as part of standard operating procedures for the dealership service and used-car functions.
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Automotive | 100 | $15M | United States | CDK Global | CDK Global DMS | Dealership Management | 2016 | n/a |
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Automotive | 80 | $9M | United States | CDK Global | CDK Global DMS | Dealership Management | 2016 | n/a |
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Automotive | 254 | $50M | United States | CDK Global | CDK Global DMS | Dealership Management | 2015 | n/a |
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Manufacturing | 1850 | $1.0B | United States | CDK Global | CDK Global DMS | Dealership Management | 2018 | n/a |
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Manufacturing | 27900 | $14.4B | United States | CDK Global | CDK Global DMS | Dealership Management | 2020 | n/a |
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Buyer Intent: Companies Evaluating CDK Global DMS
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating CDK Global DMS. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating CDK Global DMS for Dealership Management include:
- CEM Global LLC, a United States based Retail organization with 50 Employees
- Iredell-Statesville Schools, a United States based Education company with 2700 Employees
- Flame University, a India based Education organization with 800 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD CDK Global DMS Coverage
CDK Global DMS is a Dealership Management solution from CDK Global.
Companies worldwide use CDK Global DMS, from small firms to large enterprises across 21+ industries.
Organizations such as John Deere, Subaru of America, Group 1 Automotive, AGCO Corporation and Avis Budget Group are recorded users of
CDK Global DMS for Dealership Management.
Companies using CDK Global DMS are most concentrated in Manufacturing, Automotive and Professional Services, with adoption spanning over 21 industries.
Companies using CDK Global DMS are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of CDK Global DMS across Americas, EMEA, and APAC.
Companies using CDK Global DMS range from small businesses with 0-100 employees - 73.32%, to mid-sized firms with 101-1,000 employees - 22.26%, large organizations with 1,001-10,000 employees - 3.66%, and global enterprises with 10,000+ employees - 0.76%.
Customers of CDK Global DMS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified CDK Global DMS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Dealership Management.