AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Abine Tech Stack and Enterprise Applications

Abine AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Olark Legacy Olark Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
Abine Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2011 2011
Collaboration Collaboration 2022 2022
Abine CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Groove Legacy GrooveHQ Customer Support CRM n/a 2017 2017
In 2017, Abine implemented GrooveHQ for Customer Support on its public website to centralize web-originated customer inquiries. Abine is a United States retail company of about 50 employees and adopted GrooveHQ to handle customer service workflows tied to online orders and account inquiries. The deployment leverages GrooveHQ shared inbox and ticketing capabilities, with an embedded web widget and contact form to capture site requests directly into the support queue. Configuration included canned responses, tagging, and automated assignment rules to route tickets to the customer support team, and a lightweight knowledge base was provisioned to surface self-service answers on the website. Operationally the implementation centralized customer communication within the support team and aligned service workflows to ticket ownership and priority tagging. Reporting and dashboard features in GrooveHQ were configured to provide visibility into open tickets and response queues, and the rollout focused on site-level capture and internal process changes for the customer support function serving Abine's United States retail operations.
Marketing Automation CRM 2017 2017
Sales Automation, CRM, Sales Engagement CRM 2023 2023
Abine PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2014 2014
Transactional Email PaaS 2022 2022
Abine IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2015 2015

IT Decision Makers and Key Stakeholders at Abine

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Abine Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Abine IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Abine digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Abine Technographics
Abine is a Retail organization based in United States, with around 50 employees and annual revenues of $5.0 million.
Abine operates a diverse technology stack with applications such as Olark Live Chat, Google Workspace (Formerly Google G-Suite) and GrooveHQ, covering areas like Chatbots and Conversational AI, Collaboration and Customer Support.
Abine has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Olark, Google and Groove.
Abine recently adopted applications including Salesforce Sales Cloud in 2023, Slack Connect in 2022 and Twilio Sendgrid in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Abine’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Abine’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Abine technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.