Abington - Jefferson Health
1200 Old York Rd,
Abington, 19001, PA,
United States
Abington, 19001, PA,
United States
1 215-481-2000
Healthcare
Abington - Jefferson Health Technographics
Abington - Jefferson Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Abington - Jefferson Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5500 Abington - Jefferson Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abington - Jefferson Health has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2006, Zoom for Audio Video and Web Conferencing in 2021, Qualtrics CustomerXM for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abington - Jefferson Health is running and its propensity to invest more and deepen its relationship with UKG , Zoom Video Communications , Qualtrics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abington - Jefferson Health revenues, which have grown to $900.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abington - Jefferson Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Abington - Jefferson Health Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2006 | 2006 |
In 2006, Abington - Jefferson Health implemented UKG Workforce Central (ex Kronos Workforce Central) as its primary Workforce Management platform to centralize scheduling and payroll administration for hospital security personnel. The implementation is cited in operational notes where staff control all scheduling and payroll tasks using the Kronos system while supervising a security complement of 35 officers at Abington Memorial Hospital.
UKG Workforce Central was configured to support standard Workforce Management capabilities, including time and attendance tracking, shift scheduling, labor rules enforcement, and payroll data capture. The application is described as the operational tool used day to day to assign officer shifts, manage time punches, and maintain staffing records that align with security rosters and training assignments.
Operational coverage focused on the hospital security function, with explicit responsibilities documented for monitoring hospital grounds via CCTV equipment, executing lockdown procedures, and completing intensive safety audits, while scheduling and payroll remained managed in UKG Workforce Central. The security lead also used the system in support of training coordination, delivering CPI and EdSafe instruction to officers and participating in the hospital task force for the Level 2 Emergency Trauma Center.
Governance and workflow reflect a centralized scheduling and payroll control model, where a designated security supervisor administers UKG Workforce Central to enforce accountability and maintain staffing continuity. UKG Workforce Central is referenced by name as the core Workforce Management application that underpins daily security workforce operations at Abington - Jefferson Health.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Abington - Jefferson Health deployed Zoom to add public-facing conferencing capabilities on its corporate website. The implementation put Zoom into production as the hospital systems Audio Video and Web Conferencing layer, exposing browser-accessible meeting and webinar entry points directly from site pages to support scheduled and ad hoc remote sessions.
Configuration centered on embedding Zoom meeting join flows and browser-based client sessions into web pages, retaining standard Zoom controls for audio, video, and screen sharing. The implementation emphasized meeting moderation and session management capabilities native to Zoom, and it preserved Zoom as the primary Audio Video and Web Conferencing application for web-delivered interactions.
Operational governance for the web-facing deployment focused on access controls, meeting moderation workflows, and content controls to manage live sessions initiated from the site. Abington - Jefferson Health structured the rollout to centralize web conferencing functionality under Zoom, aligning web delivery, scheduling entry points, and session administration with enterprise web properties.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qualtrics | Legacy | Qualtrics CustomerXM | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Abington - Jefferson Health deployed Qualtrics CustomerXM on its public website. The deployment positions Qualtrics CustomerXM as the primary Customer Experience tool for patient and digital engagement touchpoints on the website.
The implementation focuses on survey orchestration and feedback collection embedded in web pages, using Qualtrics CustomerXM capabilities for experience data capture, survey logic, and experience dashboards. Configuration emphasizes web intercepts and journey-based feedback flows to instrument patient touchpoints and digital entry points into the care experience.
Operational coverage centers on patient experience and digital experience workflows, with the website acting as the primary collection channel. The workstream aligns Customer Experience feedback into existing clinical service and patient relations processes, enabling structured feedback capture across appointment scheduling, telehealth access, and post-visit interactions.
Governance and workflow changes concentrate on centralizing feedback intake and establishing action workflows for care teams and service owners, using Qualtrics CustomerXM reporting and dashboarding to feed operational review cycles. The implementation reads as an enterprise web‑embedded Customer Experience program, linking Abington - Jefferson Health Qualtrics CustomerXM Customer Experience efforts to patient experience management and digital engagement functions.
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2006 | 2006 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Abington - Jefferson Health
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Abington - Jefferson Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Abington - Jefferson Health IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Abington - Jefferson Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Abington - Jefferson Health Technographics
Abington - Jefferson Health is a Healthcare organization based in United States,
with around 5500 employees and annual revenues of $900.0 million.
Abington - Jefferson Health operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), Zoom and Qualtrics CustomerXM,
covering areas like Workforce Management, Audio Video and Web Conferencing and Customer Experience.
Abington - Jefferson Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Zoom Video Communications and Qualtrics.
Abington - Jefferson Health recently adopted applications including
Zoom in 2021, Qualtrics CustomerXM in 2021 and Microsoft Azure Cloud Services in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Abington - Jefferson Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Abington - Jefferson Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Abington - Jefferson Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.