ABP International
13988 Diplomat Drive, Suite 180,
Dallas, 75234, TX,
United States
Dallas, 75234, TX,
United States
1 972-831-1600
Professional Services
ABP International Technographics
ABP International Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ABP International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 ABP International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ABP International has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, My Live Chat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ABP International is running and its propensity to invest more and deepen its relationship with Oracle , My Live Chat , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ABP International revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ABP International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ABP International Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
ABP International implemented Oracle NetSuite ERP in 2018 to centralize ERP Financial operations across order, purchasing, warehouse and returns workflows. The rollout emphasized coordination between Sales Representatives, inhouse and offsite order processors, Purchasing, RMA and Warehouse teams to provide accurate service delivery and operational visibility.
The implementation configured core Order Management, Purchasing, Inventory and Warehouse Management, and RMA capabilities inside Oracle NetSuite ERP to support daily operational tasks. Configuration focused on order flow orchestration, purchase order lifecycle visibility, inventory availability checks, receiving, picking, put away, shipping and interlocation inventory transfers, with reporting and forecasting functionality used to monitor productivity and goal achievement.
Operational use cases extended to role oriented dashboards and scheduled reports, with users running Oracle NetSuite ERP reports to optimize warehouse slotting and determine best material locations. The system was used to track the status of all purchase orders at any given time and to monitor inventory movement to meet production and delivery schedules, supporting the responsibilities described for coordinators and order processors.
Governance emphasized cross functional workflow controls, information handoffs between Purchasing and Order Processor teams, and exception handling for errors and RMA events. Process rules required prioritized workloads, data driven review of forecast and performance reports, and corrective action procedures to stop recurring errors while maintaining strong attention to detail in a fast paced environment.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, ABP International implemented My Live Chat on its public website. The deployment uses My Live Chat, a Chatbots and Conversational AI solution, to deliver real-time web chat for customer-facing support and lead capture across ABP International's professional services site. The implementation follows web-embedded chat patterns, embedding the My Live Chat widget on primary pages and routing sessions to internal support queues and agent consoles.
Configuration focused on core conversational capabilities typical of Chatbots and Conversational AI, including the web chat widget, an agent console for support staff, canned response libraries, and visitor presence and session management to expedite inquiries. Operational responsibility sits with ABP International's customer support and sales touchpoints, centralizing front-line web interactions through My Live Chat and aligning chat availability and response flows with existing support operations. The narrative describes ABP International, My Live Chat, and the Chatbots and Conversational AI relationship for customer service and lead capture functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, ABP International implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment provisioned core Collaboration services including Gmail, Calendar, Google Drive, Docs, Sheets, Slides, and the Google Admin Console to centralize email, scheduling, and document collaboration across the firm.
The implementation is governed through the Google Admin Console for user provisioning, domain management, group access controls, and mobile device management, providing centralized governance for the organization's Collaboration footprint. ABP International's website identifies use of Google Workspace, indicating organization-wide coverage for email, document management, and scheduling across professional services operations.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2005 | 2005 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at ABP International
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ABP International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD ABP International Technographics
ABP International is a Professional Services organization based in United States,
with around 100 employees and annual revenues of $10.0 million.
ABP International operates a diverse technology stack with applications such as
Oracle NetSuite ERP, My Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
ABP International has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, My Live Chat and Google.
ABP International recently adopted applications including
Hubspot Marketing Automation in 2021, Amazon EC2 in 2020 and Amazon CloudFront in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ABP International’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ABP International’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ABP International technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.