AI Buyer Insights:

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

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● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

List of My Live Chat Customers

MyLiveChat
Location
198 Kennedy St W,
Aurora, L4G 2L7, ON,
Canada
Website
https://www.mylivechat.com/
Phone
1 905-841-5051
Artw industry
Professional Services
Employee
35
Revenue
$4M

Since 2010, our global team of researchers has been studying My Live Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased My Live Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using My Live Chat for Chatbots and Conversational AI include: Gov of Manitoba CA, a Canada based Government organisation with 14000 employees and revenues of $11.98 billion, Bourns, a United States based Manufacturing organisation with 9000 employees and revenues of $3.20 billion, Writer Corporation, a India based Professional Services organisation with 10500 employees and revenues of $2.00 billion, Heinen's Grocery Store, a United States based Retail organisation with 4000 employees and revenues of $1.50 billion, Punjab & Sind Bank, a India based Banking and Financial Services organisation with 10151 employees and revenues of $1.30 billion and many others.

Contact us if you need a completed and verified list of companies using My Live Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The My Live Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
2 PI Solutions Professional Services 10 $1M United States My Live Chat My Live Chat Chatbots and Conversational AI 2018 n/a
In 2018, 2 PI Solutions implemented My Live Chat, deploying My Live Chat as a website-embedded conversational layer to support customer engagement. The deployment uses a site hosted chat widget delivered via a lightweight client side JavaScript snippet connected to My Live Chat's cloud backend, reflecting a typical Chatbots and Conversational AI architecture for a small professional services firm. Functional capabilities configured include real-time messaging, visitor tracking and routing, canned responses and basic lead capture workflows, with conversations surfaced to a centralized agent console accessible to the firm's client services staff. Operational scope is focused on single-site web engagement on the public website, with configuration and governance managed by a small internal team and policies centered on message templates, off hours routing, and data retention settings.
2020Media Professional Services 10 $1M United Kingdom My Live Chat My Live Chat Chatbots and Conversational AI 2018 n/a
In 2018, 2020Media implemented My Live Chat on its public website, deploying the My Live Chat application in the Chatbots and Conversational AI category. The initial deployment focused on adding a web embedded conversation layer to capture inbound client inquiries and provide real time support through the site. Configuration centered on a live chat widget offering real time messaging, automated greetings, prewritten responses, session transcripts, and agent handoff, reflecting core Chatbots and Conversational AI capabilities. Administrative controls were maintained through the My Live Chat vendor console, where routing behaviors and availability schedules were configured and agent accounts were provisioned for the small internal team. Operational coverage remained confined to the public website, impacting customer facing functions including sales inquiry capture and client support workflows. Governance was lightweight, with a compact staff responsible for message ownership, iterative tuning of greetings and routing rules, and embedding the vendor script on site to manage the ongoing conversational experience.
24/7 Medical Billing Services Professional Services 150 $15M United States My Live Chat My Live Chat Chatbots and Conversational AI 2017 n/a
In 2017, 24/7 Medical Billing Services implemented My Live Chat as a Chatbots and Conversational AI solution on its public website. The My Live Chat deployment is delivered via the vendor web chat widget embedded on site pages to capture inbound client inquiries and route interactions to internal staff. The implementation is oriented to website based client engagement rather than back office transaction processing. Functional elements observed align with standard Chatbots and Conversational AI capabilities, including the web chat widget, an agent console for live responses, canned response libraries, visitor session transcripts, and offline message capture. Operational scope centers on client services and billing intake teams that handle front end patient and provider inquiries, with chat routing and scripted workflows configured to align with billing question escalation paths and consistent response governance.
Professional Services 28 $3M Philippines My Live Chat My Live Chat Chatbots and Conversational AI 2019 n/a
Professional Services 700 $120M United States My Live Chat My Live Chat Chatbots and Conversational AI 2022 n/a
Professional Services 320 $27M United States My Live Chat My Live Chat Chatbots and Conversational AI 2020 n/a
Professional Services 20 $2M India My Live Chat My Live Chat Chatbots and Conversational AI 2014 n/a
Healthcare 50 $4M Poland My Live Chat My Live Chat Chatbots and Conversational AI 2016 n/a
Construction and Real Estate 10 $2M Indonesia My Live Chat My Live Chat Chatbots and Conversational AI 2016 n/a
Professional Services 12 $1M United Kingdom My Live Chat My Live Chat Chatbots and Conversational AI 2015 n/a
Showing 1 to 10 of 1210 entries

Buyer Intent: Companies Evaluating My Live Chat

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating My Live Chat. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating My Live Chat for Chatbots and Conversational AI include:

  1. The Church of Jesus Christ of Latter-day Saints, a United States based Non Profit organization with 67871 Employees

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FAQ - APPS RUN THE WORLD My Live Chat Coverage

My Live Chat is a Chatbots and Conversational AI solution from My Live Chat.

Companies worldwide use My Live Chat, from small firms to large enterprises across 21+ industries.

Organizations such as Gov of Manitoba CA, Bourns, Writer Corporation, Heinen's Grocery Store and Punjab & Sind Bank are recorded users of My Live Chat for Chatbots and Conversational AI.

Companies using My Live Chat are most concentrated in Government, Manufacturing and Professional Services, with adoption spanning over 21 industries.

Companies using My Live Chat are most concentrated in Canada, United States and India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of My Live Chat across Americas, EMEA, and APAC.

Companies using My Live Chat range from small businesses with 0-100 employees - 83.06%, to mid-sized firms with 101-1,000 employees - 14.63%, large organizations with 1,001-10,000 employees - 1.98%, and global enterprises with 10,000+ employees - 0.33%.

Customers of My Live Chat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified My Live Chat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.