Sao Paulo, 1140130,
Brazil
Abr Pecas De Refrigeracao Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Abr Pecas De Refrigeracao and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 Abr Pecas De Refrigeracao employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abr Pecas De Refrigeracao has purchased the following applications: TOTVS Microsiga Protheus for ERP Financial in 2021, Microsoft 365 for Collaboration in 2022, Clearsale for eCommerce Fraud Protection in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abr Pecas De Refrigeracao is running and its propensity to invest more and deepen its relationship with TOTVS , Microsoft , Clearsale or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abr Pecas De Refrigeracao revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abr Pecas De Refrigeracao intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TOTVS | Legacy | TOTVS Microsiga Protheus | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Abr Pecas De Refrigeracao implemented TOTVS Microsiga Protheus as its ERP Financial solution. The deployment targeted billing and order processing across the companys e-commerce and retail operations, consolidating transactional finance and product master processes into Protheus.
Configuration work focused on billing and accounts receivable workflows, product master data management, pricing and promotion rule sets, and shipping table configuration to support online order fulfillment. The purchasing department retained operational control for updating product descriptions, attributes and technical data sheets inside TOTVS Microsiga Protheus, while promotional stamps and best sellers merchandising were managed as category level promotion entries. Processes were organized to enable automated billing from integrated order feeds and manual order entry when integration gaps occurred.
Integrations implemented included the Adobe Commerce Magento storefront for layout validation, content and category synchronization, a Tray Corp order integration to feed orders into TOTVS Microsiga Protheus for billing, and BEE CRM for chat and WhatsApp based customer service and after sales inquiries. Operational workflows required monitoring the order flow from integration to billing, with designated teams responsible for manual intervention when an order failed to propagate. The implementation explicitly covered purchasing, sector management, customer service and after sales teams in Brazil.
Governance and operational rules assigned attribute and catalog updates to purchasing, validated storefront layouts with the Sector Manager, and maintained daily promotional category updates and abandoned cart recovery activities. The project also standardized conversion of marketing and product texts to HTML for use in company URLs, aligning Adobe Commerce content with the TOTVS Microsiga Protheus product records.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Clearsale | Legacy | Clearsale | eCommerce Fraud Protection | eCommerce | n/a | 2017 | 2017 |
In 2017, Abr Pecas De Refrigeracao implemented Clearsale eCommerce Fraud Protection to screen online orders on its website. Abr Pecas De Refrigeracao uses Clearsale eCommerce Fraud Protection for online fraud prevention within its e-commerce business function and checkout decisioning workflows.
The Clearsale deployment emphasized integration with the company website transaction flow, applying real-time order scoring, device and transaction signal analysis, and a manual review queue as standard eCommerce Fraud Protection capabilities. Implementation scope covered the online retail channel and adjacent operational teams responsible for order management and customer service, with configuration of risk rules, review workflows, and case handling procedures to govern decisioning. Clearsale was configured to deliver automated scoring and a review dashboard, while the retailer retained operational control over manual reviews and order disposition decisions.
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eCommerce | eCommerce |
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2016 | 2016 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Product Review Management | eCommerce |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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