List of Bee CRM Customers
Sao Paulo, 02267-000,
Brazil
Since 2010, our global team of researchers has been studying Bee CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Bee CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Bee CRM for CRM include: Movida Brazil, a Brazil based Transportation organisation with 6000 employees and revenues of $2.19 billion, Sebrae, a Brazil based Retail organisation with 6000 employees and revenues of $1.00 billion, JSL, a Brazil based Transportation organisation with 26500 employees and revenues of $847.9 million, Abr Pecas De Refrigeracao, a Brazil based Retail organisation with 130 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Bee CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Bee CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Abr Pecas De Refrigeracao | Retail | 130 | $10M | Brazil | Bee Systems | Bee CRM | CRM | 2021 | n/a | In 2021, Abr Pecas De Refrigeracao implemented Bee CRM as its CRM to centralize customer-facing workflows for its retail e-commerce operations in Brazil. The Bee CRM deployment focused on customer service, order monitoring, abandoned cart recovery and after-sales communication. Bee CRM was configured to manage omnichannel customer support including chat and WhatsApp channels, support abandoned cart conversion workflows, and handle after-sales tasks such as sending invoices and providing tracking links. The implementation included content-oriented capabilities used by merchandising teams, including insertion and development of promotional stamps, conversion of promotional copy to HTML for use in company URLs, and daily updates of promotion categories and product photos. The CRM integration architecture included order flow monitoring linked to Tray Corp and Tovts Protheus to trace orders through to billing, with an operational fallback to manual order entry when integrations do not complete. Implementation activities were coordinated with the Adobe Commerce, Magento rollout where layout validation, category structure, content insertion and photo updates were validated by the sector manager and merchandising staff. Operational governance defined responsibilities across purchasing, merchandising and customer service, with the purchasing department maintaining product descriptions, attributes and technical data sheets, and the sector manager approving layout and promotional selections. Runbooks and process controls captured monitoring of order flow, procedures for updating the shipping table and creating promotional rules, and routing rules for customer inquiries through Bee CRM for chat, WhatsApp and post-sale support. | |
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JSL | Transportation | 26500 | $848M | Brazil | Bee Systems | Bee CRM | CRM | 2022 | n/a | In 2022, JSL implemented Bee CRM to centralize omnichannel customer-service and sales in Brazil, providing a unified CRM for front-line operations. The deployment positioned Bee CRM as the core system for customer engagement and sales workflow orchestration across the company. Bee CRM was configured to support WhatsApp and inbox automation and Kanban sales workflows, leveraging vendor materials that describe messaging automation and visual pipeline management capabilities. Functional modules implemented included omnichannel routing, case and ticket management, and Kanban style opportunity tracking to align service and commercial teams. These modules supported coordinated triage of inbound messages and staged sales processes. Operational coverage focused on Brazil and spanned customer-service and sales departments, consolidating interactions into a single Bee CRM instance. Integrations emphasized messaging channel automation with WhatsApp and inbox consolidation to remove channel silos and reduce handoffs. The architecture centered on a centralized CRM instance serving distributed service sites and sales units. Governance changes included centralizing case ownership and standardizing sales workflow states to improve coordination between service and sales teams. The implementation improved coordination and reduced service delays. | |
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Movida Brazil | Transportation | 6000 | $2.2B | Brazil | Bee Systems | Bee CRM | CRM | 2021 | n/a | In 2021, Movida Brazil implemented Bee CRM, a CRM application, to automate customer service and car rental scheduling. The deployment targeted operational teams in Brazil responsible for reservations and customer support, aligning the application with rental scheduling workflows and agent-facing service queues. Configuration emphasized workflow automation and scheduling orchestration, leveraging Bee CRM core capabilities to standardize booking lifecycle steps and reduce manual touch points. Implementation included configuration of automated notifications and ticketing workflows, and vendor-aligned omnichannel inbox features such as WhatsApp messaging to consolidate customer interactions into the Bee CRM interface. Operational coverage focused on customer service and reservation business functions within Movida’s transportation operations in Brazil, with agents using Bee CRM for case handling and appointment management. The rollout required updating operational procedures to route scheduling tasks through the CRM and to manage an integrated customer inbox and automation rules. According to the vendor, the Bee CRM implementation reduced customer complaints and lowered agent effort, outcomes cited by Bee Systems following the deployment. Governance adjustments to support automated workflows and inbox handling were part of the rollout, aligning process controls with the CRM-driven scheduling and service workflows. | |
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Retail | 6000 | $1.0B | Brazil | Bee Systems | Bee CRM | CRM | 2020 | n/a |
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Buyer Intent: Companies Evaluating Bee CRM
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