Moscow, 127051,
Russia
Absolut Bank Russia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Absolut Bank Russia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2600 Absolut Bank Russia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Absolut Bank Russia has purchased the following applications: JavaScript for Apps Development in 2025, Naumen Contact Center for Call Center in 2022, Google Hosted Libraries for Content Delivery Network in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Absolut Bank Russia is running and its propensity to invest more and deepen its relationship with Oracle , Naumen , CoMagic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Absolut Bank Russia revenues, which have grown to $617.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Absolut Bank Russia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | JavaScript | Apps Development | PaaS | n/a | 2025 | 2025 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Naumen | Legacy | Naumen Contact Center | Call Center | CRM | n/a | 2022 | 2023 | In 2022, Absolut Bank Russia implemented Naumen Contact Center to consolidate customer contact handling as a Call Center solution supporting the bank's customer service and contact operations. Naumen Contact Center was deployed to provide centralized call and digital inquiry routing, agent desktop tooling, and operational reporting for front-office staff responsible for client inquiries and account servicing. The implementation focused on core Call Center modules, including automatic call distribution, interactive voice response, computer telephony integration, omnichannel queuing, agent scripting, session-based contact handling, and built-in reporting and quality monitoring. Configuration work emphasized contact routing rules, skill-based queues, agent profile configuration, and real-time dashboards to support contact handling workflows and supervisor oversight. Operational coverage included the bank's central contact center and linked branch-facing service teams, with integrations designed to synchronize telephony sessions and customer records with internal CRM and customer data stores. Governance measures implemented during rollout included role-based access controls, recorded contact logging for compliance, phased agent onboarding, and documented escalation workflows to align contact handling with banking operational processes. | |
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Call Tracking and Recording | CRM |
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2017 | 2017 |
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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CRM | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics, Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Tag Management | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | Google Hosted Libraries | Content Delivery Network | IaaS | n/a | 2016 | 2016 | |||
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Content Delivery Network | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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DDoS Protection | CyberSecurity |
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2024 | 2024 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2015 | 2015 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2024 | 2024 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Payment Processing | ERP Financial Management |
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2015 | 2015 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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