Absolute Software
980 Howe Street, Suite 1400,
Vancouver, V6Z 0C8, BC,
Canada
Vancouver, V6Z 0C8, BC,
Canada
1 800-220-0733
Professional Services
Absolute Software Technographics
Absolute Software Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Absolute Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Absolute Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Absolute Software has purchased the following applications: Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Absolute Software is running and its propensity to invest more and deepen its relationship with Salesforce , Drift , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Absolute Software revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Absolute Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Absolute Software Tech Stack and Enterprise Applications
Absolute Software AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Absolute Software deployed Salesforce Chat formerly Salesforce Live Agent on its public website. The deployment is a Chatbots and Conversational AI implementation designed to provide web based real time engagement for customer support and sales inquiry handling. The implementation is embedded in site pages to capture pre chat information and route sessions to internal agent queues managed through the Salesforce Chat console.
Configuration emphasized standard Salesforce Chat capabilities including real time agent routing, queue management, canned responses, chat transcript capture, and pre chat forms to structure incoming requests. Salesforce Chat formerly Salesforce Live Agent was configured to integrate with Absolute Software's web presence and to feed conversation logs into internal support workflows and agent operations. Governance focused on routing rules, agent role assignments, and scripted conversation templates to align web engagement with existing customer service and sales intake processes.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Absolute Software Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Absolute Software deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution to support client engagement and internal collaboration. Absolute Software is a Canada based professional services firm with approximately 1,000 employees, and the Cisco Webex Meetings implementation is positioned to serve both customer facing workflows and cross functional team collaboration.
Cisco Webex Meetings is embedded on Absolute Software's website to provide browser based join flows and public meeting touchpoints for demos, webinars, and customer sessions. The deployment uses core Audio Video and Web Conferencing capabilities including scheduled and ad hoc meetings, screen sharing, meeting recording, and participant management to standardize virtual interactions. Cisco Webex Meetings is configured to deliver consistent meeting templates and access controls across those sessions.
Operational coverage extends across sales, professional services, and support functions, with the website embedding enabling external attendee registration and simplified access for customers. Governance of meeting settings and access controls is managed through corporate IT and communications to enforce consistent security and meeting configuration policies. The implementation emphasizes application level controls and web platform integration to streamline external meeting access while maintaining centralized configuration.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Absolute Software Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, Absolute Software implemented DocuSign eSignature as a Digital Signing capability on its public website. Absolute Software uses DocuSign eSignature as its Digital Signing solution to provide web-based signature capture for customer and partner agreements, embedding signing workflows and consent collection directly into web forms and pages.
The technical approach centers on embedded signing flows and API-driven envelope creation typical of Digital Signing deployments, enabling automated signature requests from web-initiated touchpoints and document presentation with signer authentication and audit trail generation. Operational coverage touches customer facing and commercial agreement processes, with governance oriented around standardized signing workflows, role-based access to signature management, and retention of audit records for legal and compliance review.
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Absolute Software CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Absolute Software ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Remote Monitoring and Management | ITSM |
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2022 | 2022 |
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Absolute Software IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Database Management, Open-Source Database | IaaS |
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2022 | 2022 |
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Absolute Software CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Absolute Software
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Absolute Software Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Absolute Software IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Absolute Software digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Absolute Software Technographics
Absolute Software is a Professional Services organization based in Canada,
with around 1000 employees and annual revenues of $250.0 million.
Absolute Software operates a diverse technology stack with applications such as
Salesforce Chat (formerly Salesforce Live Agent), Cisco Webex Meetings and DocuSign eSignature,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Digital Signing.
Absolute Software has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Salesforce, Cisco Systems and DocuSign.
Absolute Software recently adopted applications including
Drift AI Chatbot in 2022, DocuSign eSignature in 2022 and Zoominfo Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Absolute Software’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Absolute Software’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Absolute Software technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.