
Cork, T12 N972,
Ireland
Abtran Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Abtran and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 Abtran employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abtran has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020, Genesys Cloud CX for Call Center in 2017, Google Dialogflow AI Platform for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abtran is running and its propensity to invest more and deepen its relationship with Microsoft , Genesys , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abtran revenues, which have grown to $338.0 million in 2023, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abtran intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Genesys | Legacy | Genesys Cloud CX | Call Center | CRM | n/a | 2017 | 2017 |
|
|
|
Call Center | CRM |
|
2017 | 2017 |
|
|
|
Community Management | CRM |
|
2017 | 2017 |
|
|
|
CRM | CRM |
|
2012 | 2012 |
|
|
|
CRM | CRM |
|
2017 | 2017 |
|
|
|
Customer Support | CRM |
|
2017 | 2017 |
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
Customer Support | CRM |
|
2017 | 2017 |
|
|
|
Customer Support | CRM |
|
2017 | 2017 |
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Legacy | Google Dialogflow AI Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
HCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Core HR | HCM |
|
2013 | 2013 |
|
|
|
Payroll | HCM |
|
2013 | 2013 |
|
|
|
Time and Attendance | HCM |
|
2013 | 2013 |
|
|
|
Workforce Management | HCM |
|
2016 | 2016 |
Content Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
ERP Financial | ERP Financial Management |
|
2013 | 2013 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
IT Service Management | ITSM |
|
2017 | 2017 |
|
|
|
IT Service Management | ITSM |
|
2017 | 2017 |
|
|
|
Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
PaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Business Centre Manager | Manager | Operations | ||||
Customer Service Team Lead | Manager | Customer Service | ||||
Program Manager | Manager | Finance | ||||
Director of Work Force Management & Optimisation | Director | HR | ||||
Service Delivery Director | Director | Operations | ||||
Service Delivery Manager | Manager | Operations | ||||
Customer Service Team Lead | Manager | Customer Service | ||||
Customer Service & Case Management Team Lead | Manager | Customer Service | ||||
IT Director | Director | IT | ||||
Financial Controller | Director | Finance | ||||
Chief Financial Officer | CXO | Finance | ||||
Finance Manager | Manager | Finance |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |