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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Abu Dhabi Customs
Location
Unnamed Road,
Masdar City, x,
United Arab Emirates
Website
https://www.adcustoms.gov.ae/
Phone
971 281 020 00
Artw industry
Government
Employee
Revenue

Abu Dhabi Customs Technographics

Abu Dhabi Customs Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Abu Dhabi Customs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Abu Dhabi Customs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Abu Dhabi Customs has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019, TradeChain Platform for Blockchain Platform in 2023, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Abu Dhabi Customs is running and its propensity to invest more and deepen its relationship with Microsoft , In-House Applications , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Abu Dhabi Customs revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abu Dhabi Customs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Abu Dhabi Customs Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2019 2019
Blockchain
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
In-House Applications Legacy TradeChain Platform Blockchain Platform Blockchain n/a 2023 2024 In 2023 Abu Dhabi Customs implemented an in-house TradeChain Platform, a Blockchain Platform for exchanging shipment and customs data to modernise trade facilitation across the UAE. The TradeChain Platform was provisioned by Abu Dhabi Customs to centralise document exchange and to instrument pre-arrival clearance workflows within the customs organization. This deployment reflects an active move to embed distributed ledger capabilities directly under Abu Dhabi Customs operational control rather than using a third party solution. The implementation configured TradeChain Platform modules aligned to customs processing, including customs document exchange, auditable ledgering of transactions, smart contract based data sharing for workflow orchestration, and inferred risk management and risk scoring capabilities typical of blockchain based trade platforms. Configuration work focused on message schemas, access controls, and immutable audit trails to support cross-stakeholder record integrity and automated clearance triggers. TradeChain Platform was instrumented to support routine customs use cases such as pre-arrival document validation and automated release rules. Operational integration centered on exchanging shipment and customs data across the UAE trade ecosystem, with explicit scope covering customs operations, trade facilitation teams, compliance and risk units, and interfaces to shipping and logistics counterparties. The deployment model emphasized node-based data sharing among authorized participants, enabling transaction-level provenance and permissioned visibility for participating agencies and private sector stakeholders. No external system integrator was listed, the platform was developed and managed in-house by Abu Dhabi Customs. Governance changes established data sharing protocols and role based access for document exchange, and workflows were restructured to move validation earlier into the pre-arrival phase. The UAE implementation accelerated pre-arrival clearance and reduced average clearance times and processing costs as reported, and the TradeChain Platform is described as providing customs document exchange and risk management capabilities across the trade ecosystem based on the implemented blockchain functionality.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Core HR HCM 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Natural Language Processing AI-Powered Application 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Web Content Management Content Management 2020 2020
IT Decision Makers and Key Stakeholders at Abu Dhabi Customs
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Abu Dhabi Customs Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Abu Dhabi Customs Technographics

Abu Dhabi Customs is a Government organization based in United Arab Emirates, with around 1500 employees and annual revenues of $300.0 million.

Abu Dhabi Customs operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, TradeChain Platform and Microsoft 365, covering areas like Application Hosting and Computing Services, Blockchain Platform and Collaboration.

Abu Dhabi Customs has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and In-House Applications.

Abu Dhabi Customs recently adopted applications including TradeChain Platform in 2023, ReadSpeaker Text to Speech in 2021 and Microsoft 365 in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Abu Dhabi Customs’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Abu Dhabi Customs’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Abu Dhabi Customs technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.