Hoboken, 31542, GA,
United States
Ac Storage Technographics
Ac Storage Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ac Storage and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Ac Storage employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ac Storage has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Talkdesk CX Cloud for Customer Experience in 2024, Google Cloud Platform (GCP) for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ac Storage is running and its propensity to invest more and deepen its relationship with Google , Microsoft , Talkdesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ac Storage revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ac Storage intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ac Storage Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Collaboration | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Talkdesk | Legacy | Talkdesk CX Cloud | Customer Experience | CRM | n/a | 2024 | 2024 |
In 2024, Ac Storage deployed Talkdesk CX Cloud as their Customer Experience solution on their corporate website. The Talkdesk CX Cloud implementation uses a cloud-hosted contact center model with an embedded web widget to capture and route inbound customer inquiries to the company’s customer-facing staff. The deployment leverages Customer Experience capabilities typical of the category, including omnichannel routing, a browser-based agent console, basic IVR and callback handling, and call recording for interaction persistence.
Operational scope covers web-based customer engagement for the United States based Ac Storage, supporting customer service and sales inquiry workflows for a compact team of approximately 10 employees. Configuration emphasis was on website integration, agent workflow orchestration, and role-based access controls to match a small business operational model, with governance focused on straightforward operational policies and administrator oversight. This account reiterates that Ac Storage uses Talkdesk CX Cloud for Customer Experience and that the solution is implemented as a cloud-native, website-embedded contact center to centralize customer interactions.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Platform (GCP) | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ac Storage
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Ac Storage Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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