Gent, 9000,
Belgium
AcademicLabs Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AcademicLabs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 AcademicLabs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AcademicLabs has purchased the following applications: Stripe Payments for Payment Processing in 2021, Slaask for Chatbots and Conversational AI in 2020, Livestorm for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AcademicLabs is running and its propensity to invest more and deepen its relationship with Stripe , Slaask , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AcademicLabs revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AcademicLabs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Slaask | Legacy | Slaask | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, AcademicLabs implemented Slaask to provide conversational support and live engagement on its public website. AcademicLabs implemented Slaask, a Chatbots and Conversational AI application, to support customer support and visitor engagement for the Belgium based professional services firm.
Deployment used the vendor hosted SaaS chat widget embedded across site pages, supplying a browser based conversational interface for visitors and a web agent console for staff. Configuration focused on live chat workflows, automated greeting flows, canned responses, chat transcript capture and lightweight ticketing to triage inquiries and route them to the appropriate internal owner. Governance emphasized simple role based agent access, chat log retention and process rules for handling inbound website queries, reflecting operational scale for a 20 employee firm.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2020 | 2020 |
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2020 | 2020 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Livestorm | Legacy | Livestorm | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, AcademicLabs deployed Livestorm on their website to run client webinars and virtual workshops. AcademicLabs is a Belgium based professional services firm with roughly 20 employees, and the Livestorm deployment is surfaced directly through their public site.
The Livestorm implementation uses Livestorm to deliver browser based webinar and meeting capabilities aligned with Audio Video and Web Conferencing functionality, including hosted registration pages, live video streaming, attendee management, automated email workflows, and on demand recording playback. Configuration appears focused on embedding event pages and the Livestorm client widget into site pages so participants register and join sessions without redirecting to a separate portal.
Operational ownership is concentrated within marketing and client facing teams who manage event scheduling, registration flows, and session facilitation, with a centralized administrator account controlling templates, access, and session settings. Governance centers on standardized event templates, automated communications, and recording retention practices to support recurring educational and client workshops published on the website.
|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
Online Meeting Scheduling | Collaboration |
|
2023 | 2023 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Data Platform | CRM |
|
2023 | 2023 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2023 | 2023 |
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2023 | 2023 |
|
|
|
|
|
Marketing Automation, Sales Automation | CRM |
|
2023 | 2023 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2022 | 2022 |
|
PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2020 | 2020 |
|
|
|
|
|
Project Portfolio Management | PPM |
|
2021 | 2021 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Apps Development | PaaS |
|
2024 | 2024 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2024 | 2024 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2024 | 2024 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2024 | 2024 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
DDoS Protection | CyberSecurity |
|
2016 | 2016 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||