Lafayette, 70508, LA,
United States
Acadian Ambulance Service, Inc. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Acadian Ambulance Service, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4300 Acadian Ambulance Service, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Acadian Ambulance Service, Inc. has purchased the following applications: Epicor ERP for ERP Financial in 2012, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Acadian Ambulance Service, Inc. is running and its propensity to invest more and deepen its relationship with Epicor , Google , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Acadian Ambulance Service, Inc. revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Acadian Ambulance Service, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Microsoft Dynamics NAV | Epicor ERP | ERP Financial | ERP Financial Management | n/a | 2012 | 2013 |
In 2012, Acadian Ambulance Service, Inc. migrated core financial systems from Microsoft Dynamics NAV to Epicor ERP, adopting the solution as its ERP Financial platform. The implementation centralized accounting functions and established Epicor ERP as the primary system for general ledger and financial reporting.
Configuration focused on standard ERP Financial modules including general ledger, accounts payable, accounts receivable, cash management, fixed asset accounting, and consolidated financial reporting. Implementation activities emphasized chart of accounts redesign, period close workflows, automated posting rules, and role based access controls for accounting teams.
Deployment covered company finance and accounting organizations across the United States, with operational scope spanning corporate accounting and revenue operations. Data migration workstreams transferred transactional and master data from Microsoft Dynamics NAV into Epicor ERP, and cutover planning aligned accounting periods to limit operational disruption.
Governance changes instituted centralized financial controls, month end close governance, and defined ownership for ongoing configuration and reporting within the finance organization. Training and process transition aligned accounting staff to Epicor ERP financial workflows and established a single source of truth for statutory and management reporting.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014 Acadian Ambulance Service, Inc. deployed Google Workspace (Formerly Google G-Suite) as its core cloud productivity suite. The Google Workspace implementation is documented on the company website and is aligned with the Collaboration apps category for enterprise email, calendaring, cloud document management, and synchronous editing workflows.
The deployment follows a SaaS model hosted on Google infrastructure, providing centralized administration via the Google Workspace admin console and standard Collaboration capabilities such as Gmail email, shared calendars, Drive cloud storage, and real time document collaboration. The implementation covers the organization’s workforce of approximately 4,300 employees in the United States and supports business functions including corporate communications, operations coordination, and administrative processes. Governance and operational controls are consistent with Collaboration deployments, using organization unit segmentation, group based access, and centralized account provisioning to manage user lifecycles and policy enforcement across the company.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Acadian Ambulance Service, Inc. implemented Hotjar on its public website to provide qualitative web analytics and behavioral insight under the Customer Experience category. The deployment used Hotjar as the designated customer experience tool to capture on-page user interactions and direct feedback from web visitors.
The implementation followed a client-side instrumentation model, embedding the Hotjar JavaScript snippet into Acadian Ambulance Service, Inc. web pages so data flowed to Hotjar's cloud service. Typical Hotjar capabilities were leveraged, including session recordings, heatmaps, and in-page feedback widgets, to support UX research, conversion analysis, and digital content optimization for the corporate website.
Operational coverage was focused on Acadian Ambulance Service, Inc. digital properties, with primary business functions being marketing, user experience, and web analytics. Governance centered on embedding Hotjar outputs into iterative site optimization workflows and qualitative research practices, enabling teams to prioritize page-level usability changes based on recorded user behavior.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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