Tokyo, 101-0022,
Japan
Access Technographics
Access Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Access and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 814 Access employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Access has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, Salesforce Pardot for Marketing Automation in 2021, Atlassian Jira Service Desk for IT Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Access is running and its propensity to invest more and deepen its relationship with Google , Salesforce , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Access revenues, which have grown to $203.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Access intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Access Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Access implemented Google Workspace (Formerly Google G-Suite). The deployment is categorized as Collaboration, and Access uses Google Workspace (Formerly Google G-Suite) to support corporate email, document collaboration, calendaring and conferencing functions across the organization.
Deployment is cloud hosted under the Access corporate domain and configured to provision user accounts, group email, shared drives and domain level access controls for professional services teams and corporate functions. Functional modules in active use align with Collaboration capabilities and include Gmail, Google Drive, Google Docs, Google Sheets, Google Slides and Google Meet, supporting asynchronous and synchronous collaboration and centralized file storage. Governance is administered through domain administration, account provisioning workflows and access control policies, with usage surfaced on the company website domain as part of the corporate IT footprint for Access, a professional services firm with an 814 person workforce.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Pardot | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021 Access implemented Salesforce Pardot for Marketing Automation on its corporate website, deploying Salesforce Pardot to instrument web lead capture and outbound campaign orchestration. The implementation centers on Salesforce Pardot capabilities for form and landing page hosting, visitor tracking and scoring, email campaign management, segmentation, and automated nurture programs aligned to digital engagement workflows.
Operational coverage is focused on the marketing organization and web channel, where Pardot-driven capture and campaign assets feed marketing operations workflows, campaign lifecycle management, and lead qualification processes. Governance emphasizes marketing operations control over asset templates, segmentation rules, automation rules, and reporting, with configuration oriented to web-based lead capture and ongoing campaign orchestration rather than site infrastructure changes.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2018 | 2018 |
In 2018, Access implemented Atlassian Jira Service Desk on its public website to provide a customer-facing service portal. The Atlassian Jira Service Desk deployment is positioned as Access IT Service Management capability to intake and triage external service requests and incident reports, supporting structured ticketing and request fulfillment workflows. The relationship Access Atlassian Jira Service Desk IT Service Management covers the company, the application, the apps category, and the primary business function of service delivery.
The implementation emphasizes core IT Service Management functionality typical of Jira Service Desk, including a web-based service portal, request submission and tracking, incident ticket lifecycle management, and knowledge base driven self-service. Operational scope centers on customer and IT support functions within Access, with configuration likely focused on workflow automation, SLA orchestration, and role-based request routing to support centralized service desk governance and standardized resolution processes. The deployment is embedded on the corporate website to provide direct external access to service workflows and to channel inbound support interactions into the Jira Service Desk platform.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Access
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Access Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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