North Melbourne, 3051, VIC,
Australia
Access Hardware Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Access Hardware and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 270 Access Hardware employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Access Hardware has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2022, ELMO Learning Management for Learning and Development in 2019, simPRO Field Service Management for Field Service Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Access Hardware is running and its propensity to invest more and deepen its relationship with Microsoft , Eway , ELMO Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Access Hardware revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Access Hardware intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2022 | 2024 |
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ELMO Software | Legacy | ELMO Learning Management | Learning and Development | HCM | n/a | 2019 | 2019 |
In 2019, Access Hardware implemented ELMO Learning Management as its Learning and Development application. The deployment established a central employee learning platform for the retailer, surfaced through a branded portal on the company web domain.
Configuration emphasizes standard Learning and Development capabilities including course management, learner self service, learning plans, compliance tracking and assessment workflows, with administrative controls for content authoring and enrollment. ELMO Learning Management is configured to provide role based access for HR administrators and store managers to assign training, monitor completion, and generate learner reports.
The solution is delivered as a cloud hosted, web accessible portal available at accesshardware.elmotalent.com.au and is managed by ELMO Software. Operational coverage includes employee training across Access Hardware’s retail and operations functions in Australia, with governance implemented through HR led administration and manager level oversight within the platform.
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| simPRO Group | Legacy | simPRO Field Service Management | Field Service Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Access Hardware implemented simPRO Field Service Management. The company lists simPRO Field Service Management on its website as the application used for Field Service Management to coordinate customer service requests, online bookings and technician dispatch.
The implementation centers on field service workflows including job management, scheduling and dispatch, mobile field execution and parts inventory tracking aligned to retail service operations. Configuration likely includes work order orchestration, onsite quoting and invoicing, and service reporting to unify field and back office operations, with website exposure indicating centralized governance of service workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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