Dubai, 2067,
United Arab Emirates
AccorHotels United Arab Emirates Technographics
AccorHotels United Arab Emirates Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AccorHotels United Arab Emirates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 AccorHotels United Arab Emirates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AccorHotels United Arab Emirates has purchased the following applications: Infor SunSystems for ERP Financial in 2013, Humanforce Time and Attendance (formerly TimeTarget) for Time and Attendance in 2020, SAP Concur Travel for Travel Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AccorHotels United Arab Emirates is running and its propensity to invest more and deepen its relationship with Infor , SAP , Humanforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AccorHotels United Arab Emirates revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AccorHotels United Arab Emirates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AccorHotels United Arab Emirates Tech Stack and Enterprise Applications
AccorHotels United Arab Emirates ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | n/a | 2013 | 2014 |
In 2013, AccorHotels United Arab Emirates implemented Infor SunSystems as its ERP Financial system. The deployment used Infor SunSystems Version 6.3 within a Vision Environment, establishing a centralized financial application footprint for the UAE operations.
The implementation focused on core financial capabilities typical of ERP Financial deployments, including ledger accounting, consolidated financial reporting workflows, and period-end close orchestration. Infor SunSystems was configured to produce financial datasets and transactional ledgers that feed downstream consolidation processes, with system configuration aligned to hospitality accounting patterns for revenue, payables, and receivables.
Hyperion Financial Management Software was used for financial consolidation and reporting, receiving consolidation inputs that are reviewed and finalized by the Senior Financial Manager in-charge. The consolidation scope explicitly covered ACCOR Middle East, Dubai, UAE and ACCOR Middle East Africa FZ-LLC, creating an operational linkage between Infor SunSystems transactional financials and Hyperion consolidation reporting under a defined senior finance governance process.
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Expense Management | ERP Financial Management |
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2016 | 2016 |
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AccorHotels United Arab Emirates HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Humanforce | Legacy | Humanforce Time and Attendance (formerly TimeTarget) | Time and Attendance | HCM | n/a | 2020 | 2020 |
In 2020, AccorHotels United Arab Emirates deployed Humanforce Time and Attendance (formerly TimeTarget) to strengthen roster costing and workload forecasting under a Time and Attendance initiative. The implementation focused on delivering full labour cost visibility to support accurate rostering costing and KPI setup across hotel operations.
The Humanforce Time and Attendance implementation was configured to provide fully costed rostering and workload forecasting capabilities, enabling finance and operations teams to determine unit labour costs such as the cost of reception per occupied room, the cost of reception per check-in, and the cost of cleaning per room cleaned. Configuration emphasized automated wage reporting and KPI uploads, providing daily payroll visibility and supporting forecasting workflows.
Operational coverage concentrated on site-level workforce allocation, with the application capturing and allocating the precise location of employees while on site, enabling correct cost allocation by cost centre and by activity such as breakfast, lunch, reception shifts, and room cleaning. Functional workflows impacted include rostering, payroll reporting, labour cost allocation, and demand-driven staffing in restaurants and housekeeping.
Governance and process changes centered on shifted reporting cadence and KPI-driven decision making, with key indicators uploaded by 10am to enable next-morning wage reports and daily wage-cost reporting. As AccorHotels described, the system allowed them to set up KPIs and forecast revenue-linked staffing, summarized in the customer statement, "We can now allocate specific costs to each cost centre and we can forecast what they will actually produce in terms of revenue, so we can allocate staff accordingly."
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AccorHotels United Arab Emirates ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 AccorHotels United Arab Emirates implemented SAP Concur Travel as its Travel Management solution to automate business travel and expense processes across its UAE operations. The deployment targeted corporate travel coordination and finance workflows for a midmarket property portfolio and focused on replacing manual booking and expense capture with an integrated SaaS travel platform.
SAP Concur Travel was configured to support automated management of business travel and expenses, including electronic travel booking, expense reporting, policy-based approval workflows, and automated expense itemization consistent with Travel Management functional patterns. The implementation emphasized configuration of travel policy enforcement, approval routing for managers and finance, and workflow automation to standardize travel request through reimbursement sequences.
The project included interfacing with the Accor Hotels IS Distribution system to exchange distribution and reservation data between the property distribution layer and SAP Concur Travel, enabling synchronization of booking records and distribution-driven travel inventory. Operational ownership spanned travel desk and finance teams in the United Arab Emirates, with governance centered on centralized travel policy controls and approval workflow orchestration to ensure compliance and reconciliation between SAP Concur Travel and the IS Distribution interface.
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AccorHotels United Arab Emirates TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Whistleblowing Management | TRM |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at AccorHotels United Arab Emirates
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by AccorHotels United Arab Emirates Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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