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Accrosoft Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Accrosoft and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Accrosoft employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Accrosoft has purchased the following applications: Microsoft 365 for Collaboration in 2015, Hubspot CRM for CRM in 2015, New Relic APM for Application Performance Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Accrosoft is running and its propensity to invest more and deepen its relationship with Microsoft , HubSpot , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Accrosoft revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Accrosoft intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Accrosoft implemented Microsoft 365 as its primary Collaboration platform. The deployment was scoped to the full company population of roughly 50 employees in the United Kingdom, aligning collaboration tooling with core professional services workflows across client engagement and delivery teams.
Accrosoft configured Microsoft 365 modules including Exchange Online email, SharePoint Online intranet and document libraries, OneDrive for Business file sync, Microsoft Teams for real time collaboration, and the Office desktop and web applications. Tenant level configuration emphasized user provisioning, mailbox and site structure, document management libraries, and Teams channel organization to support project based collaboration and client deliverables.
The company exposed Microsoft 365 functionality on its corporate website, using the Microsoft 365 tenant to surface authenticated content and document access for staff via the site. This implementation used Microsoft 365 application capabilities to centralize document storage and collaboration workflows while presenting intranet pages and shared resources through the public facing site where appropriate.
Governance was implemented at the tenant level with centralized administration, role based access controls, information architecture for SharePoint, and lifecycle controls for documents and mail. The narrative reflects Accrosoft using Microsoft 365 for Collaboration to standardize content collaboration, access management, and cross functional team workflows within its professional services operations.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2015 | 2015 |
In 2015, Accrosoft implemented Hubspot CRM. The implementation positioned Hubspot CRM as Accrosoft's CRM for marketing and customer engagement, centralizing contact records, lead capture, pipeline staging, email marketing and campaign tracking across the small professional services firm. Configuration prioritized contact and deal management, marketing automation workflows, and native reporting to support demand generation with a compact team. The deployment was focused on the marketing function and sales handoff processes rather than enterprise scale integrations.
Operationally the rollout supported the marketing department and client-facing project teams, providing a single system for prospect lifecycle and campaign orchestration. Governance emphasized standardized lead scoring, campaign ownership, and documented processes for campaign setup and lead qualification to create accountability within marketing. Accrosoft's Head of Marketing, Jason Staniforth, reported that Hubspot CRM allowed the small team to operate as if it were larger and helped justify the marketing role by demonstrating credibility for the work being done. Hubspot CRM remains the central CRM for Accrosoft's marketing and customer engagement workflows.
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Customer Support | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2019 | 2019 |
In 2019, Accrosoft implemented New Relic APM on their website. Accrosoft deployed New Relic APM as its Application Performance Management solution to provide continuous visibility into web application performance and user transaction health.
The implementation focused on instrumenting the public website with New Relic APM agents to collect transaction traces, error analytics, response time metrics, and throughput data. Configuration included creation of performance dashboards, alerting policies, and traces for slow transactions to support troubleshooting and root cause analysis.
Operational coverage targeted web operations and engineering teams responsible for site reliability and incident response, using New Relic APM to centralize telemetry for those business functions. Governance and workflow changes included consolidated dashboards, role based access control inside New Relic, and alert routing into engineering incident processes to support faster investigation and remediation.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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