Accuride
12311 Shoemaker Ave. CA,
Santa Fe Springs, 90670, CA,
United States
Santa Fe Springs, 90670, CA,
United States
1 562-903-0200
Manufacturing
Accuride Technographics
Accuride Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Accuride and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Accuride employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Accuride has purchased the following applications: Workday Financial Management for ERP Financial in 2018, Zendesk Chat for Chatbots and Conversational AI in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Accuride is running and its propensity to invest more and deepen its relationship with Workday , Zendesk , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Accuride revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Accuride intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Accuride Tech Stack and Enterprise Applications
Accuride ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Plex ERP | Workday Financial Management | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018, Accuride implemented Workday Financial Management, adopting the ERP Financial application to consolidate finance operations. The implementation followed a migration from Plex ERP and targeted Accuride's manufacturing and corporate finance functions across its roughly 1 million square feet of manufacturing footprint and a 2,000 person workforce.
Workday Financial Management was deployed together with Workday Expenses, Human Capital Management, and Payroll as part of a unified Workday suite. Configuration emphasized standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, expense reporting, period close orchestration, and financial reporting workflows. Automation focused on expense workflows and payroll interfacing using native Workday modules to align transaction level financial data with HR and payroll records.
Data migration from Plex ERP prioritized master data consolidation and chart of accounts rationalization to enable centralized financial governance and consistent accounting across plants and corporate finance. Operational scope covered finance and HR teams, with the implementation establishing a single financial system of record and standardized financial processes. Governance changes included process standardization, role based access controls, and centralized month end close workflows to enforce accounting controls.
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Accuride AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Accuride implemented Zendesk Chat to provide real-time customer engagement for its nascent ecommerce channel. The deployment supported customer support and ecommerce operations in a startup ecommerce, Agile environment, using Zendesk Chat within the Chatbots and Conversational AI category to enable live chat workflows and agent-assisted conversations.
Functional configuration included development of ecommerce customer engagement procedures across Zendesk Chat, Zendesk Talk and Zendesk Support, and the creation of a customized Zendesk Knowledge Base as a self-service support portal. Configuration work emphasized chat routing, agent workflows, canned responses and knowledge base linkage to streamline responses to product and cart inquiries, supported by UX audits of chat interactions.
Operational scope was centered on customer support and ecommerce teams, led in practice by a Sr. E-commerce Operations Specialist who helped build the channel, collaborated with creative and product teams, and coordinated A/B testing of the ecommerce user journey. Governance relied on cross-functional prioritization of development projects and iterative UX optimization across devices and browsers to align support workflows with commercial priorities.
Documented outcomes include improved customer retention, proactive use of support data to create new sales opportunities, and a customized knowledge base enabling customer self-service. The Zendesk Chat implementation is cited as a component of the broader ecommerce program that contributed to over 300% growth since launch.
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Accuride Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Accuride deployed Cisco Webex Meetings on its corporate website. Cisco Webex Meetings provides an embedded conferencing layer that establishes Audio Video and Web Conferencing capability accessible from public web pages and internal portals.
The implementation emphasizes standard meeting modules including browser-based join, scheduled meeting management, real-time audio and video, screen sharing, host controls and cloud recording, aligning with typical Audio Video and Web Conferencing workflows. These capabilities enable both one-to-one and group conferencing directly from Accuride web pages and customer touchpoints.
Operational control is administered by corporate IT, with Cisco Webex Meetings embedded on public-facing and internal web properties to support internal collaboration, customer engagement and supplier coordination. Accuride Cisco Webex Meetings Audio Video and Web Conferencing is positioned as the primary web-based meeting channel for corporate communications and external interactions.
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Accuride eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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Accuride CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center, Customer Support | CRM |
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2017 | 2017 |
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Customer Experience, CRM | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Accuride ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2019 | 2019 |
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Accuride PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Accuride IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Accuride CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Accuride
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Senior Vice President Sales and Marketing | VP | Marketing | |
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Director of Sales, Americas | Director | Finance | |
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Online Marketing Manager | Manager | Marketing | |
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CEO | CXO | Finance | |
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Director of Sales | Director | Finance | |
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Apps Being Evaluated by Accuride Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Accuride IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Accuride digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Accuride Technographics
Accuride is a Manufacturing organization based in United States,
with around 2000 employees and annual revenues of $700.0 million.
Accuride operates a diverse technology stack with applications such as
Workday Financial Management, Zendesk Chat and Cisco Webex Meetings,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Accuride has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Zendesk and Cisco Systems.
Accuride recently adopted applications including
Okta Identity Cloud in 2021, Cisco Webex Meetings in 2020 and SmartSheet in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Accuride’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Accuride’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Accuride technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.