Acd/Labs
110 Yonge St. Fl 14,
Toronto, M5C1T4, ON,
Canada
Toronto, M5C1T4, ON,
Canada
1 800-304-3988
Professional Services
Acd/Labs Technographics
Acd/Labs Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Acd/Labs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Acd/Labs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Acd/Labs has purchased the following applications: ADP Workforce Now for Core HR in 2020, Microsoft 365 for Collaboration in 2019, Swiftype for Application, Web and Enterprise Search in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Acd/Labs is running and its propensity to invest more and deepen its relationship with ADP , Microsoft , Swiftype or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Acd/Labs revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Acd/Labs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Acd/Labs Tech Stack and Enterprise Applications
Acd/Labs HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Acd/Labs implemented ADP Workforce Now as its Core HR solution. The deployment is recorded as ADP Workforce Now on the company website, positioning the application as the primary HR system for the organization.
The implementation focuses on Core HR capabilities typical of ADP Workforce Now, including centralized HRIS recordkeeping, workforce administration, payroll and time and attendance workflows, and benefits administration. Configuration work emphasized employee master data, role based access, and standard HR process automation consistent with a cloud delivered Core HR platform.
Operationally the ADP Workforce Now footprint covers HR and payroll business functions within Acd/Labs, serving internal HR teams and employee self service use cases. Governance centered on centralized data stewardship and approval workflows to streamline HR operations, with the ADP Workforce Now instance surfaced on the corporate web presence to provide employee access to HR services.
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Acd/Labs Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Acd/Labs deployed Microsoft 365 to support Collaboration across the organization, aligning the corporate toolkit with common cloud-based productivity and communication services. The deployment covers the companywide professional services environment and is intended to centralize email, document collaboration, and real-time team communication for roughly 150 employees in Canada.
The Microsoft 365 implementation includes standard Collaboration capabilities typical of the suite, such as Exchange Online email, SharePoint content and intranet sites, Microsoft Teams for meetings and chat, OneDrive file sync, and the Office desktop and web apps for document authoring. Technical evidence on the Acd/Labs website shows Microsoft 365 assets referenced in the site source, which indicates web-level integration with hosted Microsoft services for corporate content or contact workflows, and implies a centralized Microsoft 365 tenant model governing identity and access across departments. Governance appears organized around tenant-level controls for collaboration and content management, with rollout scoped to core business functions including client-facing teams, operations, and administrative groups.
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Acd/Labs Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Swiftype | Legacy | Swiftype | Application, Web and Enterprise Search | Content Management | n/a | 2018 | 2018 |
In 2018, Acd/Labs deployed Swiftype as its Application, Web and Enterprise Search solution on the corporate website. The deployment instruments the public site search layer and uses Swiftype indexing and hosted search APIs to surface product and content results to external visitors. Implementation scope targeted website content discovery and site search relevance rather than internal document search.
Configuration work emphasized crawling and indexing site pages, relevance tuning, and delivering a client search interface with autocomplete and faceted result capabilities, aligned with Application, Web and Enterprise Search functional expectations. The implementation included analytics instrumentation for query reporting and ongoing relevance adjustments, with operational ownership oriented between web operations and marketing for content tagging and search relevance governance. Swiftype is referenced in the implementation as the active search platform powering the site search experience.
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Acd/Labs eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2022 | 2022 |
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Acd/Labs CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2024 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Acd/Labs ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Acd/Labs IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Acd/Labs
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Acd/Labs Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Acd/Labs IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Acd/Labs digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Acd/Labs Technographics
Acd/Labs is a Professional Services organization based in Canada,
with around 150 employees and annual revenues of $15.0 million.
Acd/Labs operates a diverse technology stack with applications such as
ADP Workforce Now, Microsoft 365 and Swiftype,
covering areas like Core HR, Collaboration and Application, Web and Enterprise Search.
Acd/Labs has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, Microsoft and Swiftype.
Acd/Labs recently adopted applications including
Zoominfo Platform in 2024, WooCommerce in 2022 and Salesforce Sales Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Acd/Labs’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Acd/Labs’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Acd/Labs technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.