Acer UK
Heathrow Boulevard Iii,
West Drayton, UB7 0DQ,
United Kingdom
West Drayton, UB7 0DQ,
United Kingdom
44 20 8283-3000
Distribution
Acer UK Technographics
Acer UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Acer UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 51 Acer UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Acer UK has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, DocuSign eSignature for Digital Signing in 2021, 8x8 Contact Center for Call Center in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Acer UK is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Acer UK revenues, which have grown to $304.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Acer UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Acer UK Tech Stack and Enterprise Applications
Acer UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Acer UK deployed Cisco Webex Meetings as a web-facing conferencing capability. The Cisco Webex Meetings implementation serves as Acer UK’s primary Audio Video and Web Conferencing solution, positioned to support customer engagement from the corporate site and to enable internal collaboration across a small distribution organization.
The deployment uses the cloud-hosted Cisco Webex Meetings service and implements standard meeting capabilities including browser-based join, scheduled meetings, video and audio conferencing, screen sharing, and recording. Configuration emphasizes hosted meeting sessions and participant management consistent with audio video and web conferencing operational patterns.
On the Acer UK website the Webex meeting join flows are embedded to enable customer facing demos and remote support sessions, allowing external participants to join meetings without requiring separate client installation. Operational coverage spans public facing interactions and internal team collaboration within sales and support functions.
Administration and governance are run by Acer UK IT, with account provisioning, meeting policy configuration, and user access controls to manage meeting usage. The narrative reflects a site-integrated, cloud conferencing architecture centered on Cisco Webex Meetings, aligned with typical audio video and web conferencing management practices.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Acer UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Acer UK implemented DocuSign eSignature as its Digital Signing solution embedded on the company website. DocuSign eSignature is used to capture digital signatures for customer-facing agreements and to present electronic execution workflows directly within Acer's web pages. The implementation is focused on web-based signing flows that enable document execution without redirecting users away from site content.
Configuration leverages standard Digital Signing capabilities such as envelope routing, audit trail and authentication controls, combined with template management to streamline repeatable document workflows. Integration is realized through web-embedded signing and standard eSignature API calls to present signing sessions on Acer's site, supporting online contract and registration processes for customers and partners. Governance is centered on document-level auditability and authentication policy enforcement to ensure compliance of web-driven signature capture.
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Acer UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 8x8, Inc. | Legacy | 8x8 Contact Center | Call Center | CRM | n/a | 2023 | 2023 |
In 2023, Acer UK implemented 8x8 Contact Center on its website to centralize web-originating customer interactions. 8x8 Contact Center is deployed as a Call Center solution to support Acer UK customer support and online contact workflows, establishing a direct website channel for technical inquiries and sales assistance.
The deployment follows a cloud-hosted contact center architecture typical for Call Center platforms, delivering omnichannel routing from the website into agent desktops, interactive voice response and automated queue management, call recording and session-based reporting. Configuration work centered on routing rules, agent skill groups and customer session handoffs, with governance focused on contact handling workflows, quality monitoring and phased rollout across website contact paths.
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Customer Data Platform | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Acer UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Acer UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Acer UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Acer UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Acer UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2018 | 2018 |
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Identity and Access Management (IAM) | CyberSecurity |
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2012 | 2012 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Acer UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Acer UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Acer UK IT executives and key decision makers. This section highlights Acer UK's latest recorded technology evaluations, including Oracle Cloud ERP for ERP Financial on 2025-04-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Acer UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-04-25 | Acer UK | Evaluated | Oracle | Oracle Cloud ERP | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Acer UK Technographics
Acer UK is a Distribution organization based in United Kingdom,
with around 51 employees and annual revenues of $304.8 million.
Acer UK operates a diverse technology stack with applications such as
Cisco Webex Meetings, DocuSign eSignature and 8x8 Contact Center,
covering areas like Audio Video and Web Conferencing, Digital Signing and Call Center.
Acer UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, DocuSign and 8x8, Inc..
Acer UK recently adopted applications including
8x8 Contact Center in 2023, Cyntelli CDP in 2023 and Slack Connect in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Acer UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Acer UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Acer UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.