Achievers
99 Atlantic Ave., Suite 700,
Toronto, M6K 3J8, ON,
Canada
Toronto, M6K 3J8, ON,
Canada
1 888-622-3343
Professional Services
Achievers Technographics
Achievers Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Achievers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Achievers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Achievers has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2013, Drift AI Chatbot for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Achievers is running and its propensity to invest more and deepen its relationship with Oracle , Avalara , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Achievers revenues, which have grown to $135.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Achievers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Achievers Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 Achievers implemented Oracle NetSuite ERP as its core ERP Financial system to centralize accounting, finance, and reporting workflows across its corporate and acquired subsidiaries. The deployment focused on rearchitecting and rebuilding the existing NetSuite instance to correct prior configuration errors, with a data remediation program that updated more than 2 million records covering end users, products, subsidiaries and reporting artifacts.
Oracle NetSuite ERP was configured to support core accounting and financial close workflows, consolidated reporting, multi-subsidiary financial structures, and tax calculation processes. Configuration and automation work included close process controls and standardization of month-end procedures, supported by development and testing plans, end-user training, and a sustainment plan to keep accounting and reporting configurations consistent.
Integrations were explicitly implemented with Avalara for sales tax calculation, Salesforce for CRM alignment, JitterBit for integration orchestration, and several proprietary systems used by the business. A custom Avalara integration into Oracle NetSuite ERP and proprietary systems was built to calculate sales tax at scale for more than 1 million customers, and multiple domestic and international acquisitions were integrated into NetSuite, Avalara, and proprietary platforms to consolidate financial data.
Program governance followed structured project life cycle practices, including project initiation, development, implementation, testing, and formal end-user training. Stakeholder communication and escalation channels were maintained throughout the rollout, and the accounting leadership led operational change by supervising the accounting team and instituting process improvements to control project costs and deliverables.
Operational outcomes recorded in-house include accurate financials following the NetSuite overhaul and a materially accelerated monthly close, with the close window reduced from 12 business days to 5 business days while supervising the accounting team. The implementation covered operational regions including the United States, United Kingdom, and Australia as part of educating new teams on business processes and best practices.
|
|
|
|
|
Tax Management | ERP Financial Management |
|
2018 | 2018 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, Achievers implemented iCIMS Recruit Applicant Tracking System. The iCIMS Recruit Applicant Tracking System is deployed as the company Applicant Tracking System and is surfaced on Achievers' public careers site at achievers-blackhawknetwork.icims.com to handle external job postings and candidate applications through an embedded career portal. The deployment supports Talent Acquisition and HR functions across Achievers, a Canada based professional services firm with approximately 1000 employees.
Configuration emphasizes core Applicant Tracking System capabilities, including requisition management, job posting, candidate workflow tracking, resume intake, and candidate communications, with configurable hiring stages and workflow automation aligned to corporate recruiting processes. The implementation is delivered as a careers site integration, indicating a cloud hosted ATS instance driving front end job search and application forms and capturing structured candidate data for hiring teams. Operational governance centers on centralized recruitment workflow configuration and career site content management owned by HR and Talent Acquisition stakeholders.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Achievers implemented Drift AI Chatbot on its website. The deployment of Drift AI Chatbot falls under the Chatbots and Conversational AI category and was configured to automate initial customer engagement and visitor qualification across marketing, sales, and support functions. Achievers, a Canada based professional services firm with approximately 1000 employees, positioned the application as the primary conversational interface on public web properties.
Configuration centered on conversational workflows, intent based routing, natural language responses, and scripted qualification flows, with defined escalation paths for live agent handoff. Governance and content stewardship were managed by the digital experience and customer success teams, who maintain conversation playbooks, response libraries, and periodic model training input. The implementation emphasized web channel coverage and operational alignment across marketing, sales, and support teams.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2021 | 2021 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2014 | 2018 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2019 | 2019 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2024 | 2024 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2020 | 2020 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2021 | 2021 |
|
|
|
|
|
Account Based Marketing, Sales Engagement | CRM |
|
2019 | 2019 |
|
|
|
|
|
Data Management Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Data Management Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2013 | 2013 |
|
IT Decision Makers and Key Stakeholders at Achievers
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Achievers Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Achievers Technographics
Achievers is a Professional Services organization based in Canada,
with around 1000 employees and annual revenues of $135.0 million.
Achievers operates a diverse technology stack with applications such as
Oracle NetSuite ERP, iCIMS Recruit Applicant Tracking System and Drift AI Chatbot,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Achievers has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, iCIMS and Drift.
Achievers recently adopted applications including
Switchfly Travel E-Commerce in 2024, Ruby Live Chat in 2021 and Adobe Connect in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Achievers’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Achievers’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Achievers technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.