Achp
1 America Square, 17 Crosswall,
London, EC3N 2LB,
United Kingdom
London, EC3N 2LB,
United Kingdom
44 20 7068-8000
Insurance
Achp Technographics
Achp Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Achp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Achp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Achp has purchased the following applications: Microsoft 365 for Collaboration in 2022, Capita Swordfish Document Management for Document Management in 2018, Hotjar for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Achp is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Capita or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Achp revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Achp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Achp Tech Stack and Enterprise Applications
Achp Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
Achp implemented Microsoft 365 in 2022 to establish enterprise Collaboration capabilities across the organization. The cloud SaaS deployment provisions a Microsoft 365 tenant that supports roughly 450 employees at the United Kingdom insurance firm, centralizing email, real time collaboration and document storage under the Collaboration category. Microsoft 365 is used to provide core productivity and communication services to the company.
Configuration emphasis included enabling core collaboration modules such as Microsoft Teams, Exchange Online, SharePoint Online, OneDrive and Office applications to standardize communication and document workflows. Governance was structured around tenant administration, identity and access controls, data classification and retention policies to address sector compliance needs, and the rollout was organized to align with business functions and user groups. The implementation of Microsoft 365 is surfaced on Achp's public website where use of Microsoft 365 services is referenced.
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Collaboration | Collaboration |
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2022 | 2022 |
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Achp Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Capita | Legacy | Capita Swordfish Document Management | Document Management | Content Management | n/a | 2018 | 2018 |
In 2018 Achp implemented Capita Swordfish Document Management in a Document Management deployment to centralize bordereaux and claims documentation supporting underwriting support workflows. The implementation was used to ingest and process large daily volumes of claims bordereaux, with Capita Swordfish Document Management configured for document capture, indexing and search to support technician-led reconciliation and reporting tasks. Capita Swordfish Document Management was integrated into routine operations to generate daily workload reports and to enable peer quality checks performed by data technicians.
Configuration emphasized automated document ingestion, indexed storage, and routed review queues aligned to bordereaux reconciliation processes, while retrieval and comparison capabilities were used alongside Excel, Intrali, Xchanging and Dynamics for data compilation and reporting. Operational scope covered underwriting support and claims processing teams, with governance focused on standardized bordereaux processing, query logging and daily reporting workflows to maintain traceability and consistent handling of documents.
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Achp CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Achp implemented Hotjar on its public website to support Customer Experience initiatives and website analytics. The deployment of Hotjar focuses on client side instrumentation, with the Hotjar tracking snippet embedded in web pages to capture user interactions across Achp's site.
The implementation leverages Hotjar capabilities commonly used in Customer Experience contexts, including heatmaps, session recordings, conversion funnels, and on-site feedback widgets and surveys. Configuration emphasizes page-level tracking and event capture to surface qualitative behavior signals for UX and product analysis.
Operational ownership is centered in digital and marketing teams, with usage aligned to web analytics, UX research, and customer support workflows to investigate user journeys and friction points. Data collection is scoped to Achp's website and instrumented at the browser layer, enabling replay and aggregated behavioral analysis without implying backend integrations.
Governance for the Hotjar deployment includes standard consent and privacy controls appropriate for UK data protection expectations, and process changes emphasize review of session recordings and feedback prior to cross-team distribution. Rollout and operational practice prioritize controlled access, session anonymization, and alignment of feedback insights with existing product and marketing decision cycles.
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Achp IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Achp CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Achp
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Applications Product Owner | Director | IT | |
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Group Head of Technology | Director | IT | |
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DBA and Business Application Support Manager | Manager | IT | |
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Apps Being Evaluated by Achp Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Achp IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Achp digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Achp Technographics
Achp is a Insurance organization based in United Kingdom,
with around 450 employees and annual revenues of $60.0 million.
Achp operates a diverse technology stack with applications such as
Microsoft 365, Capita Swordfish Document Management and Hotjar,
covering areas like Collaboration, Document Management and Customer Experience.
Achp has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Capita and Contentsquare.
Achp recently adopted applications including
Microsoft 365 in 2022, Slack Connect in 2022 and Hotjar in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Achp’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Achp’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Achp technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.