ACIC - Commercial and Industrial Association of Campinas
Rua Jose Paulino, 1111, Centro, Campinas,
Sao Paulo, 13013-001, Sao Paulo,
Brazil
Sao Paulo, 13013-001, Sao Paulo,
Brazil
55 19 2104 9200
Non Profit
ACIC - Commercial and Industrial Association of Campinas Technographics
ACIC - Commercial and Industrial Association of Campinas Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ACIC - Commercial and Industrial Association of Campinas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 ACIC - Commercial and Industrial Association of Campinas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ACIC - Commercial and Industrial Association of Campinas has purchased the following applications: JivoChat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Hubspot CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ACIC - Commercial and Industrial Association of Campinas is running and its propensity to invest more and deepen its relationship with JivoChat , Google , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ACIC - Commercial and Industrial Association of Campinas revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ACIC - Commercial and Industrial Association of Campinas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ACIC - Commercial and Industrial Association of Campinas Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, ACIC - Commercial and Industrial Association of Campinas implemented JivoChat. The deployment leverages JivoChat as a Chatbots and Conversational AI solution embedded on acicampinas.com.br to support website visitor engagement and member services.
The implementation centers on the JivoChat web chat widget and agent console, configured for real time messaging, canned responses, proactive greetings, and chat transcript capture. Configuration included agent accounts, business hours, and canned reply libraries to streamline member inquiries. The setup aligns with typical Chatbots and Conversational AI capabilities, providing automated response templates and seamless handoff to human agents.
Operational scope covers the association's member services and communications functions, with the JivoChat application instrumented on public site pages to route inbound inquiries to internal staff. Governance emphasized chat handling workflows, agent access control, and content governance for canned replies to ensure consistent member engagement.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, ACIC - Commercial and Industrial Association of Campinas implemented Google Workspace (Formerly Google G-Suite) for Collaboration. The cloud hosted deployment provisioned organization wide Google accounts for ACIC's approximately 60 employees in Brazil, centralizing email, calendar, and document collaboration under the institutional domain.
Configuration focused on core Google Workspace services including Gmail for professional email, Google Calendar for scheduling, Google Drive and Shared Drives for file storage, and Docs, Sheets, and Slides for real time collaborative authoring. Administrative controls were managed through the Google Admin console, applying role based user provisioning, group based access controls, and identity and device management capabilities typical of the Collaboration category.
Operational scope covered ACIC's internal business functions such as communications, administration, and member outreach, aligning Collaboration tooling with workflows like meeting coordination and shared document review. The Google Workspace (Formerly Google G-Suite) implementation emphasizes cloud native collaboration capabilities and centralized account governance across the organization.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020 ACIC - Commercial and Industrial Association of Campinas implemented Hubspot CRM to centralize contact and membership interactions for its Brazil operations. The deployment focused on a cloud SaaS Hubspot CRM instance embedded on the public website to capture inbound inquiries and maintain a unified contact repository for the association’s commercial and membership activities.
Configuration centered on core CRM capabilities, including centralized contact records, deal pipeline management, and marketing automation workflows consistent with CRM category functionality. The Hubspot CRM implementation included form embedding and tracking to convert website visitors into CRM contacts, email sequencing and contact segmentation for targeted outreach, and record-level notes and activity timelines to support account and membership management.
Integrations reflect direct website instrumentation, with Hubspot tracking scripts and hosted forms feeding captured leads into the Hubspot CRM contact database in near real time. Operational coverage encompassed the membership, marketing, and commercial outreach teams based in Campinas, aligning inbound web leads with internal qualification and follow-up processes.
Governance and rollout emphasized standardizing contact data, defining pipeline stages and qualification criteria, and assigning role-based user permissions to enforce data stewardship. The implementation established CRM-centered workflows for lead capture to handoff, centralizing membership and commercial communications in the Hubspot CRM platform.
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
PR and Media Communication | CRM |
|
2020 | 2020 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at ACIC - Commercial and Industrial Association of Campinas
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ACIC - Commercial and Industrial Association of Campinas Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ACIC - Commercial and Industrial Association of Campinas IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ACIC - Commercial and Industrial Association of Campinas digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ACIC - Commercial and Industrial Association of Campinas Technographics
ACIC - Commercial and Industrial Association of Campinas is a Non Profit organization based in Brazil,
with around 60 employees and annual revenues of $4.0 million.
ACIC - Commercial and Industrial Association of Campinas operates a diverse technology stack with applications such as
JivoChat, Google Workspace (Formerly Google G-Suite) and Hubspot CRM,
covering areas like Chatbots and Conversational AI, Collaboration and CRM.
ACIC - Commercial and Industrial Association of Campinas has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as JivoChat, Google and HubSpot.
ACIC - Commercial and Industrial Association of Campinas recently adopted applications including
JivoChat in 2020, Hubspot CRM in 2020 and Wingify VWO in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ACIC - Commercial and Industrial Association of Campinas’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ACIC - Commercial and Industrial Association of Campinas’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ACIC - Commercial and Industrial Association of Campinas technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.