Utrecht, 3528 BD,
Netherlands
Acorel Technographics
Acorel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Acorel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Acorel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Acorel has purchased the following applications: Recruitee for Recruiting, Applicant Tracking System in 2022, Microsoft 365 for Collaboration in 2015, FreshDesk Customer Support for Customer Support in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Acorel is running and its propensity to invest more and deepen its relationship with Tellent , Microsoft , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Acorel revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Acorel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Acorel Tech Stack and Enterprise Applications
Acorel HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tellent | Legacy | Recruitee | Recruiting, Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Acorel implemented Recruitee as its Recruiting,Applicant Tracking System. The implementation is visible on Acorel's public website where Recruitee powers job postings and captures applicant submissions directly into the platform.
Recruitee was configured to serve as the primary applicant tracking and candidate management solution, covering job posting, candidate pipelines, application forms, interview scheduling, and hiring team collaboration. The deployment reflects typical Recruiting,Applicant Tracking System capabilities for a professional services firm of roughly 90 employees, with career site integration and automated candidate status workflows in place.
The deployment scope centers on HR and hiring managers at Acorel in the Netherlands, with the corporate website integrated to surface open roles and route applicants into Recruitee. No additional system integrations are documented beyond the public career site connection.
Governance was established around centralized vacancy creation, role based access for recruiters and hiring managers, and structured candidate pipelines to standardize selection workflows. Rollout details are focused on the website career site integration and the configuration of recruiter and hiring manager workflows within Recruitee.
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Acorel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Acorel implemented Microsoft 365 to support Collaboration across its Netherlands professional services operations. The deployment is referenced on Acorel's website, indicating use of cloud-hosted collaboration tooling rather than an on-premises only model.
The implementation emphasizes Microsoft 365 core Collaboration capabilities, with observable alignment to Exchange Online for corporate email, SharePoint Online for intranet and document management, Microsoft Teams for synchronous communication, and OneDrive for Business for personal file storage. Configuration patterns consistent with this application include tenant provisioning, Azure Active Directory identity and access management, mailbox and site provisioning, and Teams channel structuring to mirror consulting delivery teams.
Operational coverage spans Acorel's professional services staff and corporate functions, enabling internal communication, document collaboration, and client-facing content workflows. Governance and process practices aligned to the Collaboration category would typically involve role-based access controls, external sharing policies, and retention settings to manage content lifecycle and compliance across the tenant.
The narrative centers on Microsoft 365 as the Collaboration platform for Acorel, with implementation signals visible through the company website and standard Microsoft 365 module usage patterns rather than through named third party integrations or external implementation partners.
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Acorel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2014 | 2014 |
In 2014 Acorel implemented FreshDesk Customer Support. Acorel deployed FreshDesk Customer Support on its website to serve as the primary Customer Support channel for the Netherlands based professional services firm. The implementation centralized web-originated client inquiries into a single helpdesk instance used by the customer support team and client-facing account managers.
Functional modules configured included the FreshDesk Customer Support ticketing system with automated routing, an embedded web support widget, a public knowledge base for self-service, email-to-ticket pipelines, SLA rule configuration, automation workflows, and reporting dashboards. The deployment focused on creating a centralized queue, defining agent roles and escalation paths, and enforcing service level rules to standardize case handling across support and account management. Governance centered on queue ownership and workflow automation to operationalize inbound web requests and align support processes with professional services delivery.
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2019 | 2019 |
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Acorel ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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Acorel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Acorel
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Apps Being Evaluated by Acorel Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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