Acquia
4751 League Island Blvd,
Reading, RG1 3AR,
United Kingdom
Reading, RG1 3AR,
United Kingdom
44 18 6552 0010
Professional Services
Acquia Technographics
Acquia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Acquia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Acquia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Acquia has purchased the following applications: Sage Intacct for ERP Financial in 2020, Drift AI Chatbot for Chatbots and Conversational AI in 2018, Domo for Analytics and BI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Acquia is running and its propensity to invest more and deepen its relationship with Sage , Drift , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Acquia revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Acquia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Acquia Tech Stack and Enterprise Applications
Acquia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020 Acquia selected and deployed Sage Intacct as its ERP Financial application, replacing a legacy accounting system. The implementation concentrated on core financial management capabilities—centralizing transactional accounting, general ledger posting and financial reporting—leveraging Sage Intacct’s cloud-native platform to consolidate finance operations. Rollout targeted Acquia’s finance and accounting organization within the UK professional services operation, standardizing financial processes across the company (150 employees, $30M revenue).
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Acquia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Acquia deployed Drift AI Chatbot on its website. Drift AI Chatbot is classified as Chatbots and Conversational AI and serves as Acquia's primary web‑embedded conversational interface for customer engagement and lead capture.
The implementation centers on a site-embedded chat widget with natural language understanding and configured conversation playbooks. Acquia implemented automated qualification workflows, scripted responses for common inquiries, and context-aware triggers that launch specific playbooks based on page context and visitor behavior.
Operational ownership sits with Acquia's customer-facing teams, including marketing and online experience functions, who manage conversational content, ongoing training of intent models, and iterative playbook revisions. Rollout and governance emphasize content ownership and continuous refinement of conversational flows to align with professional services engagement patterns.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Acquia Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Domo | Legacy | Domo | Analytics and BI | Analytics and BI | n/a | 2013 | 2018 |
In 2013 Acquia instrumented Domo as its departmental business intelligence application in the Analytics and BI category to centralize IT operations reporting. The deployment concentrated on analyzing over 10,000 IT ticket data points using Domo, building interactive dashboards and visualizations that tracked ticket volumes, categories, and resolution timelines to support operational decision making.
Acquia combined ticket analytics with a SWOT analysis of competitors in the content management software space using Domo to inform recommendations for market positioning. Governance and operationalization work established dataset naming conventions, dashboard ownership, scheduled reporting cadence, and reusable data models, with analytics outputs shared with IT operations, product, and marketing stakeholders to align competitive analysis and product positioning.
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Acquia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Acquia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Acquia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2020 | 2020 |
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Acquia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Incident Management | ITSM |
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2018 | 2018 |
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Acquia SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Performance Management | SPM |
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2019 | 2019 |
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Acquia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Acquia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Acquia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Acquia
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, Sales Intelligence | Director | Sales | |
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Senior Manager, Sales Planning & Analytics | Manager | Sales | |
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VP Corporate Marketing | VP | Marketing | |
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CFO | CXO | Finance | |
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Vice President of Finance | VP | Finance | |
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Senior Staff Accountant | Manager | Finance | |
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Accounts Payable Specialist | Manager | Finance | |
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International Controller | Director | Finance | |
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Finance and Billings Assistant | Manager | Finance | |
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Senior Accountant | Manager | Finance | |
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Apps Being Evaluated by Acquia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Acquia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Acquia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Acquia Technographics
Acquia is a Professional Services organization based in United Kingdom,
with around 150 employees and annual revenues of $30.0 million.
Acquia operates a diverse technology stack with applications such as
Sage Intacct, Drift AI Chatbot and Domo,
covering areas like ERP Financial, Chatbots and Conversational AI and Analytics and BI.
Acquia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Drift and Domo.
Acquia recently adopted applications including
Ruby Live Chat in 2021, Seismic Percolate in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Acquia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Acquia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Acquia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.