Lincoln, 2865, RI,
United States
ACS Industries Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ACS Industries and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4200 ACS Industries employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ACS Industries has purchased the following applications: Infor XA for Manufacturing ERP in 2008, Hotjar for Customer Experience in 2019, Amazon EC2 for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ACS Industries is running and its propensity to invest more and deepen its relationship with Infor , Contentsquare , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ACS Industries revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ACS Industries intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor XA | Manufacturing ERP | ERP Services and Operations | n/a | 2008 | 2008 |
In 2008, ACS Industries implemented Infor XA as its Manufacturing ERP to consolidate core production and transactional systems and to improve communications across manufacturing operations. The Infor XA deployment focused on standardizing production workflows and establishing a single transactional backbone for production, inventory, and purchasing.
Configuration centered on Manufacturing ERP capabilities, including material requirements planning, inventory management, production scheduling, shop floor control, and purchasing modules, with role based transaction flows and shop floor messaging configured to strengthen communication between planners and plant personnel. The implementation included master data rationalization for bills of materials and routings, and workflow configuration for order release and shop floor reporting. Automations addressed transaction capture and standardized document flows for shop floor to back office reconciliation.
Operational scope covered manufacturing operations, production planning, purchasing, quality, and supply chain teams, centralizing transactional records and order status visibility across ACS Industries business functions. Governance workstreams formalized approval paths and controlled change management for production planning and master data updates to sustain consistent operational processes.
ACS Industries reported improved communications as a result of Infor XA, with clearer shop floor messaging and centralized transaction visibility supporting operations and planning. The Infor XA Manufacturing ERP provided ACS Industries with a unified application to support core manufacturing business functions and standardized operational procedures.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, ACS Industries implemented Hotjar on their public website to support Customer Experience for marketing and digital experience functions. The Hotjar deployment uses a front-end JavaScript tracking snippet embedded across ACS Industries web pages, instrumenting behavior for qualitative and quantitative UX analysis and positioning Hotjar as the Customer Experience layer for web behavior data collection.
Functionally the Hotjar implementation leverages session recordings, heatmaps, conversion funnel visualization, and on-site feedback and survey tools to capture user interaction on product and contact flows. Monitoring is scoped site-wide across the corporate website and is operated by marketing and digital experience teams, with recording sampling and data filters configured to control capture volume and reduce exposure to personal data, and administrative access scoped to designated analytics and marketing roles.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
In 2014, ACS Industries deployed Amazon EC2 as part of its Application Hosting and Computing Services footprint to host its public website. The deployment focuses on running the company website and associated web applications on provisioned EC2 instances, establishing Amazon EC2 as the core compute layer for external-facing web infrastructure. This placement reflects the use of Application Hosting and Computing Services for ACS Industries' web channel.
The implementation is architected around virtual server instances within a segregated virtual network, with instance image management, security group based network controls, and identity driven access controls governing administrative access. Operational configuration includes automated scaling groups to manage capacity, an internet facing load balancer to distribute HTTP traffic, and centralized telemetry and log collection tied to instance level monitoring for availability and incident response. Standard compute lifecycle practices such as image versioning, patching, and deployment automation are used to maintain the EC2-hosted site.
Operational ownership sits with IT infrastructure and website operations teams responsible for configuration management, ongoing patching, and release orchestration for the public web presence. Governance emphasizes infrastructure configuration controls and access policies consistent with hosting a production website on Amazon EC2. The investment positions Amazon EC2 as ACS Industries Amazon EC2 Application Hosting and Computing Services platform for its external web operations.
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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