Farmington, 72730, AR,
United States
ACS Technologies Technographics
ACS Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ACS Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 ACS Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ACS Technologies has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, Respond.io for Customer Engagement in 2021, Amazon SES for Transactional Email in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ACS Technologies is running and its propensity to invest more and deepen its relationship with Google , Respond.io , Zoominfo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ACS Technologies revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ACS Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ACS Technologies Tech Stack and Enterprise Applications
ACS Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, ACS Technologies implemented Google Workspace (Formerly Google G-Suite) for Collaboration. The small manufacturing firm configured cloud-hosted Google Workspace services tied to the acs-tech.com domain to provide corporate email, calendaring, and document collaboration across its 10-person workforce, with public-facing contact points and collaboration links surfaced on the company website. The deployment emphasized browser and mobile access, using core productivity tools to centralize communications and cloud file storage.
Configuration focused on core Collaboration modules including Gmail, Calendar, Drive, Docs, Sheets, Meet, and the Google Workspace Admin console for user provisioning and domain management. Operational coverage spanned company-wide business functions such as communications, document authoring, and basic administration, with governance enforced through admin console policies and standard account lifecycle workflows. Google Workspace (Formerly Google G-Suite) serves as the primary collaboration layer, aligning the Collaboration application category to the companys small scale and cloud-first operating posture.
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ACS Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Respond.io | Legacy | Respond.io | Customer Engagement | CRM | n/a | 2021 | 2021 |
In 2021, ACS Technologies implemented Respond.io on their website. ACS Technologies implemented Respond.io to provide Customer Engagement capabilities via an embedded web based messaging channel that routes inbound customer messages into a centralized messaging platform. The deployment uses Respond.io's cloud hosted application embedded in the company website's customer touchpoints, and aligns the system with customer support and sales functions. Respond.io centralizes website inquiries into a unified inbox for team handling.
Configuration focused on standard Customer Engagement modules such as a web chat widget, omnichannel messaging inbox, automated routing, and canned response templates consistent with Respond.io functionality. Administration and workflow changes concentrated on small team operations, with support and sales staff using the Respond.io interface for message triage, assignment, and conversational record keeping. Operational scope is primarily the company website as the customer entry point, reflecting a site centric deployment model for customer messaging. The implementation consolidates website messaging into Respond.io and documents how contact handling workflows are managed within the application.
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ACS Technologies PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2018 | 2018 |
In 2018 ACS Technologies implemented Amazon SES for Transactional Email. The implementation uses Amazon Web Services to enable the ACS Technologies website to send programmatic transactional messages for customer-facing workflows.
Amazon SES is configured to support SMTP and API sending and to manage message templates, automated bounce and complaint handling, and delivery authentication. Configuration work focused on template management, sender domain authentication, and account-level sending controls within the AWS console to align with Transactional Email functional requirements.
Operational scope is limited to website-triggered business functions, integrating Amazon SES into the site backend so application events drive sends and feedback is captured for operational handling. Governance for this deployment centers on domain and sending controls, monitoring via AWS and Amazon SES dashboards, and handling of bounce and complaint notifications routed back to application endpoints or Amazon Web Services notification mechanisms.
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ACS Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ACS Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ACS Technologies Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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