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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Active Payments Ltd. Tech Stack and Enterprise Applications

Active Payments Ltd. AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2014 2014
In 2014 Active Payments Ltd implemented LiveChat on its corporate website as a web‑first customer engagement channel, leveraging Chatbots and Conversational AI capabilities to enable real‑time messaging with site visitors. The deployment is hosted on the company website and targets online customer interactions for the United Kingdom based payments firm. LiveChat is the application used for the embedded chat interface and agent console. LiveChat was configured to provide a visible on‑site chat widget, visitor session tracking, canned responses, proactive chat invitations, and an agent-facing dashboard, reflecting common functional modules associated with Chatbots and Conversational AI. Configuration emphasis was on real‑time messaging workflows, conversation transcripts, and basic routing to support small team operations. These elements align with standard conversational tooling such as message threading, transcript capture, and agent queueing. Operationally the LiveChat implementation covered customer service and sales inquiry handling on the website, integrated into Active Payments Ltd support workflows and case follow-up processes. Governance focused on web channel controls and agent access to the LiveChat console, suitable for a company of approximately 13 employees. The scope remained website-centered without disclosed third-party system integrations.
Active Payments Ltd. Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Active Payments Ltd. deployed Microsoft 365 as its Collaboration platform. Active Payments Ltd. Microsoft 365 Collaboration supports core business functions including internal communication, email, document authoring, and client-facing correspondence for the 13 person UK payments firm. The implementation leverages Microsoft 365 capabilities such as Exchange Online for corporate email, Teams for chat and meetings, SharePoint and OneDrive for document storage and intranet style content, and the Office productivity suite for authoring and collaboration. Administration is maintained in a single Microsoft 365 tenant with centralized user provisioning and identity management through Azure Active Directory, and governance controls applied to mail, file sharing, and external access. The rollout reflects company wide adoption across operations, finance, and client services, and the Microsoft 365 deployment is referenced on the company website.
Active Payments Ltd. CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mixpanel Legacy Mixpanel Marketing Analytics CRM n/a 2020 2020
In 2020, Active Payments Ltd. implemented Mixpanel by embedding the Mixpanel JavaScript snippet across its public website to enable Marketing Analytics. The deployment focused on client-side event instrumentation and the capture of user properties and event attributes to build behavioral profiles and event streams. Implementation work emphasized creation of an event taxonomy, prioritization of core customer journeys, and instrumentation of conversion points to enable funnel analysis. Configured Mixpanel capabilities included event tracking, funnel analysis, cohort segmentation, and custom dashboards to support marketing and product decision making. Operational ownership is with marketing and product stakeholders who use Mixpanel dashboards to monitor site engagement and user flows. Governance was established through a staged tagging plan and naming conventions to ensure consistent event capture and reporting on the website.
Active Payments Ltd. IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Active Payments Ltd.

First Name Last Name Title Function Department Email Phone
Director of Sales & Marketing Director Marketing
Sales Manager Manager Sales
Sales Executive Manager Sales
Sales Executive Manager Sales

Apps Being Evaluated by Active Payments Ltd. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Active Payments Ltd. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Active Payments Ltd. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Active Payments Ltd. Technographics
Active Payments Ltd. is a Banking and Financial Services organization based in United Kingdom, with around 13 employees and annual revenues of $3.0 million.
Active Payments Ltd. operates a diverse technology stack with applications such as LiveChat, Microsoft 365 and Mixpanel, covering areas like Chatbots and Conversational AI, Collaboration and Marketing Analytics.
Active Payments Ltd. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Microsoft and Mixpanel.
Active Payments Ltd. recently adopted applications including Google Cloud Platform (GCP) in 2021, GoDaddy in 2021 and Mixpanel in 2020, highlighting its ongoing modernization strategy.
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Our research team continuously updates Active Payments Ltd.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Active Payments Ltd. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.