Valencia, 91354, CA,
United States
Actual Chat Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Actual Chat and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Actual Chat employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Actual Chat has purchased the following applications: Actual Chat for Chatbots and Conversational AI in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021, Google Tag Manager for Tag Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Actual Chat is running and its propensity to invest more and deepen its relationship with Actual Chat , Google , Functional Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Actual Chat revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Actual Chat intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Actual Chat | Legacy | Actual Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Actual Chat implemented Actual Chat (Voxt) conversational platform in the United States to support customer support and internal team communication. Actual Chat launched the Actual Chat conversational platform as a consumer and business messaging product combining real-time audio, live transcription and AI assistance.
Configuration and functional modules emphasized streaming audio capture, live transcription pipelines and an embedded AI assistant for conversational guidance and routing. The implementation aligns with conversational platform workflows, including streaming session handling, real-time transcription services and assistant orchestration as core capabilities described by the vendor. These modules are positioned to enable both external customer support channels and internal collaboration use cases.
Operational scope is focused on United States messaging use, with Actual Chat used across customer support and internal communication functions within the organization. The vendor has not published public enterprise customer case studies, so detailed integration and enterprise rollout governance are not publicly documented. For a ten employee professional services company, the profile reflects a compact, service-oriented deployment model centered on conversational routing, transcription accuracy and AI-assisted interactions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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