Acumen Consulting
101 Station Road, Penrose,
Auckland, 1061,
New Zealand
Auckland, 1061,
New Zealand
64 9 909 5598
Professional Services
Acumen Consulting Technographics
Acumen Consulting Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Acumen Consulting and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Acumen Consulting employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Acumen Consulting has purchased the following applications: Microsoft 365 for Collaboration in 2015, FreshDesk Customer Support for Customer Support in 2016, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Acumen Consulting is running and its propensity to invest more and deepen its relationship with Microsoft , Freshworks , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Acumen Consulting revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Acumen Consulting intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Acumen Consulting Tech Stack and Enterprise Applications
Acumen Consulting Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Acumen Consulting implemented Microsoft 365 for Collaboration. The deployment is centered on Office 365 Mail as evidenced by the firm routing corporate email through Office 365 Mail on its public website, which indicates Exchange Online mailbox hosting for Acumen Consulting's primary domain. The company is a New Zealand professional services firm with roughly 100 employees, and the Microsoft 365 tenancy provides the core corporate communication layer.
Configuration included tenant provisioning, domain DNS and MX record configuration to support Exchange Online, and identity authentication through Azure Active Directory to manage user access across services. The implementation aligns with standard Collaboration capabilities of Microsoft 365, including Exchange Online for email, SharePoint Online for document libraries, OneDrive for user file storage, and Microsoft Teams for team messaging and meetings. Mail routing and visible website references to Office 365 Mail confirm mailbox configuration and domain verification as primary setup activities.
Operational coverage spans consulting delivery, finance and administrative functions within the firm, with tenant level administration providing centralized control. Governance is implemented via role based access control and tenant settings for external sharing and basic compliance controls consistent with Collaboration deployments. Public evidence of Office 365 Mail handling inbound mail confirms the cloud hosted architecture and tenant managed mail flow for Acumen Consulting.
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Acumen Consulting CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016, Acumen Consulting implemented FreshDesk Customer Support. The firm deployed FreshDesk Customer Support as a web-embedded support channel on its company website, providing centralized handling of client inquiries for its professional services organization in New Zealand. This implementation maps to the Customer Support category and serves the firm's client services and account management functions.
The deployment leverages core Customer Support capabilities such as ticketing, a web support widget, knowledge base driven self-service, and workflow automation typical of cloud-hosted customer support platforms. Configuration focused on web-based intake and centralized ticket queues to route requests to internal consulting teams, with standard priority and status workflows aligned to service-level expectations. The application is the primary customer-facing support channel accessible from https://www.acumenconsulting.co.nz/.
Operational coverage is company wide across client-facing teams within Acumen Consulting, supporting customer inquiries originating from the website in New Zealand. Governance is centered on centralized ticket ownership and queue management by client services, with configuration and administration maintained by internal operations staff.
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Acumen Consulting IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
In 2014, Acumen Consulting implemented Microsoft Azure Cloud Services to support its web presence and DNS infrastructure. The deployment is recorded in the Application Hosting and Computing Services category and is associated with the firm’s New Zealand professional services operations. Public site metadata confirms use of Microsoft Azure DNS as the authoritative DNS provider for acumenconsulting.co.nz.
Configuration centers on authoritative DNS management and centrally hosted web assets, consistent with typical Microsoft Azure Cloud Services deployments for compute, storage, and networking. The implementation includes Microsoft Azure DNS for zone and record management and centralized hosting of site content, reflecting standard Application Hosting and Computing Services functionality. The full application name Microsoft Azure Cloud Services appears in public records for DNS and hosting references.
Operational ownership is oriented to Acumen Consulting’s IT and web operations teams, with DNS changes and hosting updates administered through Azure portal workflows and role based access patterns common to cloud governance. The Acumen Consulting Microsoft Azure Cloud Services Application Hosting and Computing Services relationship is focused on web infrastructure, DNS management, and ongoing provisioning of cloud hosted site assets.
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Acumen Consulting
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Executive Officer | CXO | Finance | |
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Chief Technology Officer & Managing Partner | CXO | IT | |
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Chief Financial Officer | CXO | Finance | |
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Apps Being Evaluated by Acumen Consulting Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Acumen Consulting IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Acumen Consulting digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Acumen Consulting Technographics
Acumen Consulting is a Professional Services organization based in New Zealand,
with around 100 employees and annual revenues of $10.0 million.
Acumen Consulting operates a diverse technology stack with applications such as
Microsoft 365, FreshDesk Customer Support and Microsoft Azure Cloud Services,
covering areas like Collaboration, Customer Support and Application Hosting and Computing Services.
Acumen Consulting has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Freshworks.
Acumen Consulting recently adopted applications including
Cloudflare CDN in 2020, FreshDesk Customer Support in 2016 and Microsoft 365 in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Acumen Consulting’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Acumen Consulting’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Acumen Consulting technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.