Milford, 06460-2705, CT,
United States
Acura Of Milford Whol Parts Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Acura Of Milford Whol Parts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Acura Of Milford Whol Parts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Acura Of Milford Whol Parts has purchased the following applications: Hireology for Recruiting, Applicant Tracking System in 2022, Dealertrack F&I for Dealership Management in 2022, Dealer Inspire Conversations for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Acura Of Milford Whol Parts is running and its propensity to invest more and deepen its relationship with Hireology , Cox Automotive , Darwin Automotive or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Acura Of Milford Whol Parts revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Acura Of Milford Whol Parts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hireology | Legacy | Hireology | Recruiting, Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Acura Of Milford Whol Parts implemented Hireology, deploying the Hireology Recruiting,Applicant Tracking System to capture applicant flow directly from its public career pages. The deployment centers on a website-embedded career portal, where Hireology is used to present open roles and collect candidate applications through the dealership website.
The implementation configures core ATS modules typical of the Recruiting,Applicant Tracking System category, including job posting management, candidate profile and resume parsing, screening questionnaires, and interview scheduling workflows. Hireology is used to create sequential hiring stages and centralized candidate records, enabling hiring managers to track progress through screening, interview, and offer stages within the application.
Integration scope is focused on a single-site, dealer-facing setup with the Hireology application embedded on the Acura Of Milford Whol Parts website for direct applicant intake. Operational coverage targets dealership recruiting activities across sales, service, parts, and administrative roles, with access provisioned to hiring managers and administrative staff for review and candidate communication.
Governance and process changes reflect a lightweight, dealer-level rollout, with system administration assigned to internal HR or store leadership and hiring workflows standardized within Hireology to replace ad hoc email applications. The narrative centers on centralized applicant tracking and career page integration without external system integrations or implementation partners documented in the source.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cox Automotive | Legacy | Dealertrack F&I | Dealership Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Acura Of Milford Whol Parts deployed Dealertrack F&I on its public website. Dealertrack F&I, classified in Dealership Management, was embedded to present finance and insurance workflows directly to customers browsing inventory online.
The deployment configures core Dealertrack F&I capabilities such as retail finance calculation, product selection, electronic contracting and statutory disclosure workflows, aligning online shoppers with on site sales and finance desk processes. Operational coverage is focused on sales and F&I functions at the single dealership location, and governance centered on configuration controls, disclosure template setup and process changes for intake and reconciliation of online submissions.
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Retail Management | ERP Services and Operations |
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2023 | 2023 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dealer Inspire | Legacy | Dealer Inspire Conversations | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Acura Of Milford Whol Parts deployed Dealer Inspire Conversations on its public website. Dealer Inspire Conversations is implemented as a Chatbots and Conversational AI application to provide real-time customer messaging and front-end engagement for the dealership site.
The deployment is a site-level conversational widget, configured to surface on vehicle, parts, and service pages, and to handle inbound customer interactions for sales and parts inquiries. Dealer Inspire Conversations is set up to capture contact details and inquiry context through guided conversational flows, consistent with Chatbots and Conversational AI functional patterns for lead capture, FAQ automation, and appointment intent collection.
Operational responsibility is concentrated within dealership front-office staff, with the tool routed to sales and parts teams for follow up during business hours. The implementation covers a single United States dealership website, and governance is structured around message ownership and escalation to staff, with scripted conversation paths used to standardize responses and reduce manual intake variation.
The narrative centers on Acura Of Milford Whol Parts using Dealer Inspire Conversations as a Chatbots and Conversational AI platform to support sales and parts business functions, improving channelization of web leads into dealer workflows and standardizing first-contact handling.
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Online Meeting Scheduling | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Automotive Dealership CRM | CRM |
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2022 | 2022 |
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Automotive Dealership CRM | CRM |
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2022 | 2022 |
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Automotive Dealership CRM | CRM |
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2022 | 2022 |
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Automotive Dealership CRM | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Sales Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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