Sao Paulo, 01503-001,
Brazil
Added Computer & Telephony Comercio E Servicos Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Added Computer & Telephony Comercio E Servicos and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75 Added Computer & Telephony Comercio E Servicos employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Added Computer & Telephony Comercio E Servicos has purchased the following applications: GoDaddy for Application Hosting and Computing Services in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2022, Huggy Omnichannel for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Added Computer & Telephony Comercio E Servicos is running and its propensity to invest more and deepen its relationship with GoDaddy , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Added Computer & Telephony Comercio E Servicos revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Added Computer & Telephony Comercio E Servicos intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 | ||
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 | ||
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Huggy | Legacy | Huggy Omnichannel | Customer Support | CRM | n/a | 2021 | 2021 | In 2021, Added Computer & Telephony Comercio E Servicos implemented Huggy Omnichannel as its Customer Support application on the corporate website. The Huggy Omnichannel deployment is hosted through the website at https://www.added.com.br/ and is positioned to centralize web-based customer engagement for the professional services firm in Brazil. Configuration work for Huggy Omnichannel focused on embedding a web chat widget, enabling omnichannel messaging and a unified agent inbox, and applying routing rules, canned responses and reporting capabilities that are common in Customer Support implementations. Operational coverage is centered on the customer service function and support agents handling website inquiries, with governance oriented around inbox management, standardized response workflows and monitoring via the platform's reporting features. | |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2019 | 2019 |
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