AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Adder Technology Tech Stack and Enterprise Applications

Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
In 2021, Adder Technology deployed Microsoft 365 as its Collaboration platform. Adder Technology is using Microsoft 365 on their website and across its United Kingdom operations to standardize internal communication and document access for a 77 person manufacturing organization. The deployment positions Microsoft 365 to support core business functions including internal communications, document collaboration, and productivity across engineering, sales, and operations teams. The Microsoft 365 implementation emphasizes cloud email and calendaring, Teams messaging and meetings, SharePoint and OneDrive document services, and the suite of Office applications to enable collaborative workflows. Configuration work centered on user provisioning, access control and content sharing policies consistent with Collaboration category best practices, with administrative governance applied at the tenant level. Microsoft 365 is the primary Collaboration application for Adder Technology supporting everyday collaborative work across departments.
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2021 2021
In 2021, Adder Technology implemented Hotjar on its public website to add behavioral analytics capabilities. The implementation targets Customer Experience use cases, enabling web session analysis and on‑site feedback capture for the company website. The deployment consisted of embedding the Hotjar tracking script within website templates to enable session replay, heatmaps, conversion funnel observation, and on-site polls and surveys. Hotjar was configured to capture page-level user interactions and qualitative feedback, aligning with common Customer Experience functional terminology such as session recording, heatmapping, and feedback widgets. Operational ownership centered on digital channels, with the implementation supporting marketing, product and UX teams for behavioral analysis and content optimization. Governance work included configuring Hotjar privacy controls and consent-aware capture settings as part of the website deployment process.
Marketing Automation CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2021 2021
In 2021, Adder Technology deployed Atlassian Jira Service Desk as their IT Service Management solution on their public website. The implementation exposes a customer-facing service portal embedded into the website to capture service requests, incidents, and support tickets for the company’s UK manufacturing operations. The deployment targets both external customer support use and internal IT service handling, aligning the Atlassian Jira Service Desk instance with the company’s support intake and case-tracking needs. The Atlassian Jira Service Desk configuration centers on request management and incident workflows, with a self-service portal and knowledge base components to drive ticket creation and user guidance. Administrators configured request types, SLA rules, role-based access controls, and workflow automation to standardize triage and routing, reflecting IT Service Management practices for service catalog and ticket lifecycle management. Governance emphasizes centralized administration of workflows and catalog items, and operational coverage is focused on the IT and customer support functions rather than enterprise-wide modules.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2011 2011

IT Decision Makers and Key Stakeholders at Adder Technology

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Adder Technology Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Adder Technology IT executives and key decision makers. This section highlights Adder Technology's latest recorded technology evaluations, including Chess Logistics Empirica WMS for Warehouse Management on 2026-03-04 and HaloPSA for Professional Services Automation on 2025-03-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Adder Technology digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Adder Technology Technographics
Adder Technology is a Manufacturing organization based in United Kingdom, with around 77 employees and annual revenues of $42.0 million.
Adder Technology operates a diverse technology stack with applications such as Microsoft 365, Hotjar and Atlassian Jira Service Desk, covering areas like Collaboration, Customer Experience and IT Service Management.
Adder Technology has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Contentsquare and Atlassian.
Adder Technology recently adopted applications including Slack Connect in 2022, Microsoft 365 in 2021 and Hotjar in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Adder Technology’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Adder Technology’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Adder Technology technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.