Stockholm, 113 43,
Sweden
Addtech Technographics
Addtech Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Addtech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13 Addtech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Addtech has purchased the following applications: TeamSupport SnapEngage for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2019, LianaMailer for Marketing Automation in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Addtech is running and its propensity to invest more and deepen its relationship with TeamSupport , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Addtech revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Addtech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Addtech Tech Stack and Enterprise Applications
Addtech AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Addtech implemented TeamSupport SnapEngage on its corporate website to provide web-based conversational engagement, positioning TeamSupport SnapEngage within the Chatbots and Conversational AI category to serve customer support and digital engagement needs. The implementation centered on an embedded chat widget and cloud-hosted agent console, reflecting a lightweight SaaS deployment model appropriate for a 13-employee professional services firm in Sweden.
Configuration work focused on conversational bot flows for initial visitor qualification, canned response libraries, live agent handoff and proactive engagement rules, with basic reporting and session transcripts for operational visibility. Operational scope emphasized the customer support and sales engagement functions, with governance implemented through chat routing rules, agent assignment windows and scripted response controls to standardize interactions and handoffs to internal support staff.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Addtech Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Addtech implemented Microsoft 365 to support Collaboration and internal productivity across its Sweden based professional services firm. The deployment was scoped to the companys 13 employees and centralized corporate and delivery functions, indicating a cloud first SaaS tenancy used for email, real time communication, and document collaboration.
Microsoft 365 was provisioned as a tenant level cloud service and includes standard Collaboration capabilities such as Exchange Online email, Microsoft Teams for meetings and chat, SharePoint intranet and OneDrive file storage, representing core functional modules for productivity and knowledge sharing. Tenant governance was configured with administrative roles, user access controls and content management policies to align system behavior with professional services workflows. The relationship is Addtech Microsoft 365 Collaboration supporting business functions in communication, document management and client service coordination.
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Addtech CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liana Technologies | Legacy | LianaMailer | Marketing Automation | CRM | n/a | 2019 | 2019 |
In 2019, Addtech implemented LianaMailer to provide Marketing Automation capabilities on its corporate website. LianaMailer is deployed as the website's email marketing and subscriber management tool, embedded to capture leads, host subscription forms and deliver outbound email campaigns via the vendor Liana Technologies' platform. The implementation aligns with Addtech's Sweden-based professional services operations and a compact marketing organization, provisioning cloud-hosted campaign orchestration and on-site data capture. The deployment model emphasizes web-embedded capture and centralized campaign management through LianaMailer.
Configuration centers on core Marketing Automation functions, including email campaign management, template-driven communications, list segmentation and engagement reporting within LianaMailer. Operational ownership is with Addtech's marketing and communications teams, who use LianaMailer for customer and prospect outreach initiated from the website. The implementation documents a clear Company LianaMailer Marketing Automation relationship, with the platform serving as the primary tool for web-driven email marketing and subscriber lifecycle workflows.
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Marketing Automation | CRM |
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2021 | 2021 |
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PR and Media Communication | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2021 | 2021 |
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Addtech PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Addtech IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Addtech
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Addtech Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||