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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

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Addtech
Location
Sankt Eriksgatan 117,
Stockholm, 113 43,
Sweden
Website
https://www.addtech.com/
Phone
46-859411350
Artw industry
Professional Services
Employee
Revenue

Addtech Technographics

Addtech Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Addtech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13 Addtech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Addtech has purchased the following applications: TeamSupport SnapEngage for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2019, LianaMailer for Marketing Automation in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Addtech is running and its propensity to invest more and deepen its relationship with TeamSupport , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Addtech revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Addtech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Addtech Tech Stack and Enterprise Applications

Addtech AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TeamSupport Legacy TeamSupport SnapEngage Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Addtech implemented TeamSupport SnapEngage on its corporate website to provide web-based conversational engagement, positioning TeamSupport SnapEngage within the Chatbots and Conversational AI category to serve customer support and digital engagement needs. The implementation centered on an embedded chat widget and cloud-hosted agent console, reflecting a lightweight SaaS deployment model appropriate for a 13-employee professional services firm in Sweden. Configuration work focused on conversational bot flows for initial visitor qualification, canned response libraries, live agent handoff and proactive engagement rules, with basic reporting and session transcripts for operational visibility. Operational scope emphasized the customer support and sales engagement functions, with governance implemented through chat routing rules, agent assignment windows and scripted response controls to standardize interactions and handoffs to internal support staff.
Chatbots and Conversational AI AI-Powered Application 2020 2020
Addtech Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Addtech implemented Microsoft 365 to support Collaboration and internal productivity across its Sweden based professional services firm. The deployment was scoped to the companys 13 employees and centralized corporate and delivery functions, indicating a cloud first SaaS tenancy used for email, real time communication, and document collaboration. Microsoft 365 was provisioned as a tenant level cloud service and includes standard Collaboration capabilities such as Exchange Online email, Microsoft Teams for meetings and chat, SharePoint intranet and OneDrive file storage, representing core functional modules for productivity and knowledge sharing. Tenant governance was configured with administrative roles, user access controls and content management policies to align system behavior with professional services workflows. The relationship is Addtech Microsoft 365 Collaboration supporting business functions in communication, document management and client service coordination.
Addtech CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Liana Technologies Legacy LianaMailer Marketing Automation CRM n/a 2019 2019
In 2019, Addtech implemented LianaMailer to provide Marketing Automation capabilities on its corporate website. LianaMailer is deployed as the website's email marketing and subscriber management tool, embedded to capture leads, host subscription forms and deliver outbound email campaigns via the vendor Liana Technologies' platform. The implementation aligns with Addtech's Sweden-based professional services operations and a compact marketing organization, provisioning cloud-hosted campaign orchestration and on-site data capture. The deployment model emphasizes web-embedded capture and centralized campaign management through LianaMailer. Configuration centers on core Marketing Automation functions, including email campaign management, template-driven communications, list segmentation and engagement reporting within LianaMailer. Operational ownership is with Addtech's marketing and communications teams, who use LianaMailer for customer and prospect outreach initiated from the website. The implementation documents a clear Company LianaMailer Marketing Automation relationship, with the platform serving as the primary tool for web-driven email marketing and subscriber lifecycle workflows.
Marketing Automation CRM 2021 2021
PR and Media Communication CRM 2020 2020
Tag Management CRM 2021 2021
Addtech PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2020 2020
Transactional Email PaaS 2020 2020
Addtech IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Addtech

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Addtech Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Addtech IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Addtech digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Addtech Technographics
Addtech is a Professional Services organization based in Sweden, with around 13 employees and annual revenues of $2.0 million.
Addtech operates a diverse technology stack with applications such as TeamSupport SnapEngage, Microsoft 365 and LianaMailer, covering areas like Chatbots and Conversational AI, Collaboration and Marketing Automation.
Addtech has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as TeamSupport, Microsoft and Liana Technologies.
Addtech recently adopted applications including Intuit Mailchimp in 2021, Tealium IQ Tag Management in 2021 and TeamSupport SnapEngage in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Addtech’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Addtech’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Addtech technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.