Melville, 11747, NY,
United States
ADI Global Distribution Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ADI Global Distribution and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2800 ADI Global Distribution employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ADI Global Distribution has purchased the following applications: Epicor Prophet 21 for Distribution ERP in 2017, Episerver B2B Commerce Cloud for eCommerce in 2018, Quantum Metric Continuous Product Design for Customer Analytics in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ADI Global Distribution is running and its propensity to invest more and deepen its relationship with Epicor , Optimizely , Quantum Metric or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ADI Global Distribution revenues, which have grown to $3.57 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ADI Global Distribution intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Prophet 21 | Distribution ERP | ERP Services and Operations | n/a | 2017 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | Episerver B2B Commerce Cloud | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018, ADI Global Distribution deployed Episerver B2B Commerce Cloud on its public website. Episerver B2B Commerce Cloud serves as ADI Global Distribution's eCommerce platform, providing the foundation for online B2B ordering and digital catalog presentation.
The implementation centers on commercial B2B commerce capabilities common to the category, including centralized product catalog management, account and role based access for business buyers, contract and tiered pricing configuration, and order capture with checkout workflows. Episerver B2B Commerce Cloud was configured to support catalog segmentation and merchandising rules, enabling differentiated product listings and pricing per customer account.
Architecturally the deployment uses the Episerver B2B Commerce Cloud SaaS instance as the website commerce layer, driving product detail pages, shopping cart flows, and buyer self-service features. The platform implementation emphasizes API enabled commerce services and storefront delivery for B2B transactions, aligning site commerce behaviors with business customer workflows.
Governance for the rollout focused on commerce configuration and operational controls typical of eCommerce programs, including administration of account level pricing, purchasing workflows, and catalog governance across the website. ADI Global Distribution's use of Episerver B2B Commerce Cloud places the application at the center of its eCommerce business function for B2B sales and online ordering.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quantum Metric | Legacy | Quantum Metric Continuous Product Design | Customer Analytics | CRM | n/a | 2021 | 2021 |
In 2021, ADI Global Distribution deployed Quantum Metric Continuous Product Design on its public website to establish an enterprise Customer Analytics capability tied to digital storefront behavior. The initial implementation focused on continuous behavioral telemetry and session-level analysis to surface friction in web ordering and product discovery flows.
Quantum Metric Continuous Product Design was configured to collect session replay, funnel analysis, heatmaps, event-level telemetry, and real-time behavioral analytics, enabling granular root cause analysis of user journeys. Configuration emphasized event instrumentation, segmentation, conversion funnel instrumentation, and alerting to support product and UX decision making and to translate behavioral signals into prioritized backlog items.
Operational coverage concentrated on the corporate website with instrumentation applied across key commerce pages and transactional flows, and ownership aligned to digital product management, e-commerce, and UX teams. The rollout used staged instrumentation across site sections to validate event schemas and data quality, and governance established shared analytics ownership and decision workflows between product, UX, and operations to operationalize Continuous Product Design insights.
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Customer Experience | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2023 | 2023 |
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