Adient North America
49200 Halyard Drive,
Plymouth, 48170, MI,
United States
Plymouth, 48170, MI,
United States
1 173-425-5000
Manufacturing
Adient North America Technographics
Adient North America Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Adient North America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 31500 Adient North America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Adient North America has purchased the following applications: Serrala FinanceSuite Accounts Payable for AP Automation in 2010, Workday Benefits for Benefits Administration in 2017, Exterro Zapproved ZDiscovery for Legal Practice Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Adient North America is running and its propensity to invest more and deepen its relationship with Serrala , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Adient North America revenues, which have grown to $7.22 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Adient North America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Adient North America Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite Accounts Payable | AP Automation | ERP Financial Management | n/a | 2010 | 2010 |
In 2010, Adient North America implemented Serrala FinanceSuite Accounts Payable to centralize and automate its AP Automation workflows across purchasing and supplier management. The Serrala FinanceSuite Accounts Payable deployment was positioned to support end to end invoice processing and vendor master tasks while aligning with Adient’s established purchasing procedure and requisition approval flows.
Configuration focused on requisition to pay orchestration, invoice capture and approval workflows, vendor setup and supplier communications. The implementation was configured to accommodate acquiring quotes for requisitions, entering approved requisitions into Ariba, submitting requisitions through Ariba, and handling accounts payable validations and exceptions within the Serrala FinanceSuite Accounts Payable environment.
Integrations were implemented with Ariba, Dolphin PTS, and SAP to preserve upstream and downstream record continuity. Approved requisitions and purchase orders are processed in Ariba, POs are received and managed in Ariba, invoices are received in Dolphin PTS and invoice status and payment tracking are reconciled into SAP, while Serrala FinanceSuite Accounts Payable serves as the AP Automation engine coordinating invoice workflows and vendor master updates.
Operational scope emphasized Purchasing, Accounts Payable, and Supplier Management functions, with AP acting as the primary day to day point of contact for suppliers, monitoring supplier performance and onboarding new vendors. Governance preserved Adient’s purchasing procedure, included month end PO close activities, and centralized vendor contact and issue resolution through the Serrala FinanceSuite Accounts Payable instance.
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AP Automation | ERP Financial Management |
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2019 | 2020 |
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ERP Financial | ERP Financial Management |
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2020 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Benefits | Benefits Administration | HCM | n/a | 2017 | 2017 |
In 2017 Adient North America implemented Workday Benefits as part of a broader Workday HCM rollout covering Benefits, Payroll, Recruiting, Time Tracking and Talent Management, deploying Workday Benefits to support the company Benefits Administration processes. The implementation was supported by in-house integration development and configuration work centered in Plymouth, MI, aligning Workday Benefits with HR and payroll functional requirements across the organization.
The implementation configured core Benefit modules and business processes, including custom business process validation and sequence generators, and the maintenance of a Business Process Monitoring Dashboard to alert the configuration team to pending processes and suggest process improvements. Functional configuration work included calculated fields and advanced reporting setups to produce Headcount, Compensation, Talent Management, Recruiting, Benefits and Payroll reports, using matrix and composite report types to meet varied stakeholder needs.
Integrations were built using Workday EIB templates, Core Connectors, Document Transformations and Workday Studio, with transformations authored in XSLT and functions such as ETV and XTT applied for cloud-based XSLT transformations. Integration patterns included inbound and outbound data flows, generation of multiple file formats, secure file delivery over SFTP and use of SOAP UI, WSDL and XML for API level validation, demonstrating an integration architecture that combined native Workday tools and XSLT-based transformations to connect third party systems.
Governance and operational controls emphasized reporting hygiene, security and testing discipline, with the team conducting report audits to remove stale reports and enforcing reporting best practices, hiding delivered reports that did not follow company definitions. Security configuration work comprised system and integration user permissions, field and business object level access controls, creation of a custom user based security role for a director to view compensation across specified cost centers, and configuration of Domain Security Policies merged into security groups. Quality assurance activities included unit and integration testing, and UAT coverage for Supervisory Organizations, Matrix Organizations, Cost Centers, Locations and their hierarchies.
Operational support and sustainment were delivered through integrated reporting and production support processes, with audit reports used to identify data inconsistencies and guide the production support team in remediation efforts. Workday Benefits operated within the Benefits Administration category to serve HR, Payroll and Talent Management business functions, with integration and reporting assets developed and maintained by the Workday integration team based in Plymouth, MI.
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Compensation Management | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2017 | 2017 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Succession and Leadership Planning | HCM |
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2017 | 2017 |
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Talent Management | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exterro | Legacy | Exterro Zapproved ZDiscovery | Legal Practice Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Adient North America implemented Exterro Zapproved ZDiscovery as part of its Legal Practice Management portfolio. The deployment was led from the Corporate Applications team, with a focus on formalizing eDiscovery workflows, legal hold orchestration, and centralized document review support across the company legal function.
The Exterro Zapproved ZDiscovery implementation included configuration of standard eDiscovery modules for data collection, processing, review management, and custodian preservation workflows, augmented by customized integrations and automation. The Corporate Applications group developed custom modules and reporting processes, and they extended configuration work using XML, HTML and JSON where required to meet legal operations requirements in Onit CLM and related systems.
Integration work linked Exterro Zapproved ZDiscovery into the broader corporate application set that the team implemented and maintained, including ONIT, GEMS, CounselLink, ProxyClick, DocuSign and HotDocs. Operational coverage and support for the solution were managed across the Americas region with governance and ownership extending to LATAM, APAC and EMEA, reflecting the team responsibility for Corporate Applications across those regions.
Governance and operational processes were formalized through role based access control and access control list management, user acceptance testing cycles, and a documented reporting cadence used to prioritize technical work. The team maintained a consolidated knowledge base and revised support workflows, which contributed to a documented 20 percent reduction in escalations and average resolution times for corporate application issues.
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Legal Practice Management | ERP Services and Operations |
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2016 | 2016 |
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Legal Practice Management | ERP Services and Operations |
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2016 | 2016 |
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Security Agency Management | ERP Services and Operations |
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2016 | 2016 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Event Management | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2016 | 2016 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2016 | 2016 |
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Document Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Category Management | Procurement |
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2016 | 2017 |
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Procure to Pay | Procurement |
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2016 | 2017 |
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Procurement | Procurement |
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2016 | 2017 |
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Sourcing | Procurement |
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2016 | 2017 |
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Supplier Relationship Management | Procurement |
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2019 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Adient North America
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Adient North America Executives
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FAQ - APPS RUN THE WORLD Adient North America Technographics
Adient North America is a Manufacturing organization based in United States,
with around 31500 employees and annual revenues of $7.22 billion.
Adient North America operates a diverse technology stack with applications such as
Serrala FinanceSuite Accounts Payable, Workday Benefits and Exterro Zapproved ZDiscovery,
covering areas like AP Automation, Benefits Administration and Legal Practice Management.
Adient North America has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, Workday and Exterro.
Adient North America recently adopted applications including
SAP S/4 HANA in 2020, Microsoft Teams in 2020 and Zoom Video Webinar in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Adient North America’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Adient North America’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Adient North America technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.