Belgrade, 11070,
Serbia
AdmiralBet Technographics
AdmiralBet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AdmiralBet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 491 AdmiralBet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AdmiralBet has purchased the following applications: ResNexus Booking for Reservation and Booking Management in 2022, HelpCrunch for Customer Engagement in 2020, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AdmiralBet is running and its propensity to invest more and deepen its relationship with ResNexus , HelpCrunch Corporation , OneSignal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AdmiralBet revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AdmiralBet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AdmiralBet Tech Stack and Enterprise Applications
AdmiralBet ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResNexus | Legacy | ResNexus Booking | Reservation and Booking Management | ERP Services and Operations | n/a | 2022 | 2022 |
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AdmiralBet CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HelpCrunch Corporation | Legacy | HelpCrunch | Customer Engagement | CRM | n/a | 2020 | 2020 |
In 2020, AdmiralBet deployed HelpCrunch on its website, adopting HelpCrunch as a customer messaging layer within its Customer Engagement tooling. The deployment was focused on the public web properties, instrumenting site pages to capture live user conversations and support requests in real time. Implementation scope emphasized front line customer support and digital marketing touchpoints, routing inbound web contacts into operational support workflows for the Serbia market.
Configuration and operationalization used features typical of the Customer Engagement category, including real time live chat, in app messaging, centralized agent inboxing, and message templates to standardize responses. The project organized agent workflows around a single HelpCrunch inbox and session management, enabling consistent handling of web initiated inquiries and promotional messaging. Governance centered on web channel ownership and response playbooks to align customer support and marketing teams while HelpCrunch remained the primary on site customer engagement application.
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Customer Engagement | CRM |
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2025 | 2025 |
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Customer Engagement, Customer Analytics | CRM |
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2024 | 2024 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2021 | 2021 |
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AdmiralBet AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
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AdmiralBet Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2024 | 2024 |
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AdmiralBet ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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AdmiralBet PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2024 | 2024 |
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AdmiralBet IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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AdmiralBet CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at AdmiralBet
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by AdmiralBet Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||