Auckland, 1061,
New Zealand
ADT Security New Zealand Technographics
ADT Security New Zealand Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ADT Security New Zealand and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 ADT Security New Zealand employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ADT Security New Zealand has purchased the following applications: LiveOps for Call Center in 2013, Imperva CDN for Content Delivery Network in 2021, Imperva Sonar for Web Application Firewalls (WAF) in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ADT Security New Zealand is running and its propensity to invest more and deepen its relationship with LiveOps , Imperva or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ADT Security New Zealand revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ADT Security New Zealand intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ADT Security New Zealand Tech Stack and Enterprise Applications
ADT Security New Zealand CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveOps | Legacy | LiveOps | Call Center | CRM | x | 2013 | 2014 |
In 2013, ADT Security New Zealand implemented LiveOps in a Call Center deployment focused on automating hourly welfare checks for deployed security guards. The deployment used Serenova, including LiveOps Social, to shift routine monitoring from voice call workflows to an automated SMS messaging system.
LiveOps was configured to manage outbound SMS workflows, schedule hourly welfare checks and capture guard responses, providing centralized tracking of check status consistent with Call Center orchestration. Functional capabilities implemented included automated outbound messaging, scripted response handling and centralized queuing and state management aligned with standard contact center operational flows.
Operational coverage included guards assigned to the Department of Work and Income across offices through New Zealand, embedding LiveOps into ADT Security New Zealand contact operations that support a public sector contract. The switch from voice calls to an automated SMS messaging system paid off almost immediately according to the case study, while Serenova and LiveOps Social provided the messaging orchestration and operational monitoring for the hourly welfare check program.
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ADT Security New Zealand IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Imperva | Legacy | Imperva CDN | Content Delivery Network | IaaS | n/a | 2021 | 2021 |
In 2021, ADT Security New Zealand implemented Imperva CDN to accelerate and stabilize delivery of its public website. Imperva CDN, in the Content Delivery Network category, was deployed to serve static and dynamic web assets at the edge and to terminate TLS for public traffic. The deployment places Imperva CDN as the primary web delivery layer for ADT Security New Zealand, consolidating customer facing content delivery through the vendor platform.
Architecturally, Imperva CDN was provisioned as an edge caching and request routing layer in front of the origin web servers, with DNS routing directing public traffic to the CDN and cache rules used to manage time to live and content invalidation. Configuration emphasized SSL offload, HTTP acceleration, cache key policies, and origin shielding to reduce origin load and improve delivery consistency. Operational coverage targeted the public website, affecting web operations, marketing, and customer experience functions through centralized cache management and release gating. Governance and rollout were executed via staged DNS cutover and iterative TTL tuning to control cache behavior during the launch.
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ADT Security New Zealand CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Imperva | Legacy | Imperva Sonar | Web Application Firewalls (WAF) | CyberSecurity | n/a | 2021 | 2021 |
In 2021, ADT Security New Zealand deployed Imperva Sonar on its public website. The deployment uses Imperva Sonar as a Web Application Firewalls (WAF) solution to inspect inbound HTTP and HTTPS traffic for ADT Security New Zealand, providing inline protection for web applications hosted on the corporate site.
The implementation centers on core Web Application Firewalls (WAF) capabilities, including standardized rule sets for common attack classes, automated threat detection, bot mitigation and real-time telemetry for security monitoring. Operational coverage is focused on the company website and the IT and security operations teams, with policy tuning, false positive management and incident handling incorporated into existing security workflows to maintain application availability and resilience.
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IT Decision Makers and Key Stakeholders at ADT Security New Zealand
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by ADT Security New Zealand Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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