AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Advance America Tech Stack and Enterprise Applications

Advance America AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TeamSupport Legacy TeamSupport SnapEngage Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018 Advance America deployed TeamSupport SnapEngage on its public website. The deployment uses TeamSupport SnapEngage as a Chatbots and Conversational AI application to provide real-time customer engagement and conversational support for online visitors. The implementation centers on an embedded web chat widget configured with automated greetings, canned responses and session tracking. Conversational routing rules were configured to escalate sessions to live agents during staffed hours and to handle asynchronous capture and transcript generation outside of those windows, enabling handoff workflows and operator context. Operational ownership is held by Advance America’s customer service and digital channels teams, which manage conversation templates, routing policies and transcript retention to align chat interactions with support workflows. TeamSupport SnapEngage is instrumented on the public website to capture chat interactions and conversational context for downstream customer support processes.
Advance America Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon Redshift Data Warehouse Analytics and BI n/a 2024 2024
Advance America Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018, Advance America implemented Microsoft 365. The Microsoft 365 deployment provides Collaboration capabilities and is surfaced on Advance America’s public website, indicating use of the platform for both internal collaboration and externally referenced services. The implementation centers on core Microsoft 365 modules common to the Collaboration category, including Exchange Online for corporate email, SharePoint Online for intranet and document libraries, Microsoft Teams for chat and meetings, OneDrive for user file sync, and the Office productivity suite for desktop and web authoring. The environment is organized as a tenant based deployment with centralized administration, role based access control, and identity management leveraging Microsoft identity services to govern user provisioning and authentication. Operationally Microsoft 365 is applied across corporate functions to support communications, knowledge management, and document workflows for Advance America’s U.S. operations. Governance practices emphasize tenant administration, information governance features such as retention and data loss prevention, and scoped permissions to align Collaboration usage with enterprise policy requirements.
Advance America Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intelligent Document Processing Content Management 2017 2017
Advance America eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Product Information Management eCommerce 2019 2019
Advance America CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2017 2017
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2022 2022
Advance America ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2017 2017
Advance America PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2024 2024
Transactional Email PaaS 2016 2016
Transactional Email PaaS 2018 2018
Advance America IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2021 2021
Cloud Storage IaaS 2024 2024
Content Delivery Network IaaS 2018 2018

IT Decision Makers and Key Stakeholders at Advance America

First Name Last Name Title Function Department Email Phone
Chief Technology Officer CXO IT
Sr Director, Enterprise Data Director IT
Information Technology Service Desk Team Lead Non Manager IT
Data Engineer Non Manager IT
Manager, Engineering Delivery & Analytics Manager IT

Apps Being Evaluated by Advance America Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Advance America IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Advance America digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Advance America Technographics
Advance America is a Banking and Financial Services organization based in United States, with around 2500 employees and annual revenues of $1.00 billion.
Advance America operates a diverse technology stack with applications such as TeamSupport SnapEngage, Amazon Redshift and Microsoft 365, covering areas like Chatbots and Conversational AI, Data Warehouse and Collaboration.
Advance America has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as TeamSupport, Amazon Web Services (AWS) and Microsoft.
Advance America recently adopted applications including Amazon Redshift in 2024, Amazon Lambda in 2024 and Amazon S3 in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Advance America’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Advance America’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Advance America technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.